This review is false. We will never charge for admission tickets twice! Making such an accusation is outrageous and absurd. This person contacted us for a refund and we have refused it. Everyone else in the group thought the tour was perfect and that this reviewer’s behavior was appalling. Other guests have contacted us to express their sympathy for the guide who they said handled this person very well under the circumstances.
This tour offers personal pickup and drop-off, touring in a small group, skip the line admissions to Park Guell and Sagrada Familia (which you only pay for once of course!), and the price is similar to taking a bus tour from the central station. Is it worth the money? We think so and will continue to work hard to deliver the best value for money tours in Barcelona.
Thank you for reading our response and we look forward to welcoming you in Spain!