Escursione a Terra per Piccoli Gruppi: Costiera Amalfitana

Hello there, Thank you very much for sharing your experience with Touring Italy on our TripAdvisor. I am sorry if our service did not meet your expectations. I wish you mentioned the name of the driver or the date of travel so we could investigate and see what really happened. Usually our drivers try to stop at the best locations on the Amalfi Coast for our guests to take pictures, and this is the first time we hear a complaint about this. Wherever the road is a bit larger and there are vendors we can stop, unless there are already too many vehicles in that precise moment that make it impossible for others to stop. I am sure though that where you have been stopped was also beautiful, as the Coast changes at every corner. I am really sorry though we were not able to deliver the experience you had expected, but I do hope you would give us another chance when you come back to Italy next time. I would be honoured infact to provide you a great tour anywhere you need. Thank you again for your insights, this helps us improving our travel services. Best regards, Roberto D'Alessandro Touring Italy.

Hello there, Thanks so much for sharing your experience with Touring Italy on our TripAdvisor. I am happy you had a great travel experience with us, and I hope to welcome you back next time for other great tours everywhere in Italy. Best regards, Roberto D'Alessandro Touring Italy.

Hello there, Thank you very much for sharing your experience with Touring Italy on our TripAdvisor's profile. I am sorry you reckoned this travel experience not worth it 5*****. In regards of what's included, I can reassure you that food and drinks are not included in the tour. With the driver you probably only spoke on what to eat and where to go, often we don't speak about prices of restaurants or activities you can do while on a tour, simply because it is not a service provided by us, and consequently we cannot be held responsible for what you pay in restaurant. On top of that, as the driver specidied, the restaurant had the English menù outside with prices displayed clearly. I hope though we can welcome you back and hopefully prove to you that we can be capable of providing 5***** travel experiences. Best regards, Roberto D'Alessandro Touring Italy.

Hello Kenneth, Thanks so much for sharing your experience with Touring Italy on our TripAdvisor. I am happy you had a great travel experience with us, and I hope to welcome you back next time for other great tours everywhere in Italy. Best regards, Roberto D'Alessandro Touring Italy

Hello there, Thank you very much for sharing tour travel experience with Touring Italy on our TripAdvisor's profile, we appreciate it a lot. We are happy to hear you had a great day with us on the Amalfi Coast, and we look forward to welcome you back next time for other great travel experiences all over Italy! Once again, thank you very much for your time and choosing Touring Italy. Best regards, Roberto D'Alessandro Touring Italy.

Hello there, thank you very much for taking the time to write us a review. We are very happy to acknowledge your satisfaction and happiness about your tour day with Gianluca, truly one of our best and most trusted driver. I hope to welcome you back in Italy soon for other great travel experiences with Touring Italy. Best regards, Roberto D'Alessandro Touring Italy.

Hello there, thank you very much for sharing your experience with Touring Italy on our tripadvisor's profile. Unfortunately not knowing your name, I cannot be sure of the situation, but of one thing I am sure, I have never promised anyone to be the driver and then changed the driver without informing our guests. Having that said, this is a tour provided by a tour company, and there is a bunch of all valid, professional English speaking drivers, who provide the same level of service. When booking the tour, nowhere you can read that your driver will be someone specifically. I am sorry really for the misunderstanding. In regards of going to Amalfi, I am positive Enzo did not say a "No", but only suggested why to skip it, and the group must have accepted. Generally our guests appreciate extra time in Sorrento and doing only two towns instead of 3, which would have meant staying more time in the van than exploring. Once again, I am really sorry you expected myself to drive you, and I hope we were able to provide you the experience you expected. I look forward to welcome you back in Italy and perhaps deserve a 5***** review. Best regards Roberto D'Alessandro Touring Italy.

We have reported this review to the help center of tripadvisor since we have reasons to believe it was written by a dishonest competitor. After checking carefully what was described, none of it happened. We await for this to be removed. We wish you the same you wish for us!

Hello there, Thank you so much for sharing your experience with Touring Italy. I am sorry you had expected a driver and a guide. Only the driver is included in the tour. The driver serves as a guide in the meaning that he provides explanations while he drives. Our drivers are always open to extend the day and work extra hours, but number one priority is always to get back in time for the ship. I am sorry you had a busy day with traffic, this happens frequently during the high season. In regards of the visit of Positano, 1h is the amount of time we stop there. It takes only 5 minutes to walk from the parking lot to the beach. I am sorry you did not have an excellent experience with our travel services, I do hope to welcome you back in Italy and provide you great travel services. Thank you again for your time. Best regards Roberto D'Alessandro Touring Italy.

Hello there, thank you very much for taking the time to write us this excellent review. We are very happy that you found Vincenzo terrific, we're also proud to have him in our staff. I kindly invite you to visit us again in Italy for other great travel experiences with Touring Italy. Once again, thank you very much for sharing your experience. Best regards, Roberto D'Alessandro.