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Escursione a Terra per Piccoli Gruppi: Costiera Amalfitana

Napoli, Italia

Da 115,83 USD

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Cancellazione gratuita
Fino a 24 ore prima.
  • 7 ore (appross.)
  • Prelievo dall'hotel disponibile
  • Biglietto elettronico
  • Disponibile in: Italiano
  • Ideale per evitare la folla

Panoramica

Dopo l'arrivo con la tua nave da crociera a Napoli, parti per questo tour di 8 ore per piccoli gruppi della Costiera Amalfitana. Decidi tu dove fermarti e per quanto tempo; sarai accompagnato lungo la strada costiera da una guida e autista che conosce i retroscena della regione. Le soste possono includere Sorrento, Amalfi, Ravello e Positano.
  • Orari di partenza multipli e posizioni disponibili
  • Scelta di diverse partenze nell'arco della giornata
  • Ottieni suggerimenti da un locale e goditi fantastiche vedute aeree
  • Goditi un giorno lontano dal trambusto della città

Il biglietto include

  • Autista / Guida
  • Supplemento carburante
  • Tasse locali
  • Hotel / porto pick-up e drop-off
  • Veicolo con aria condizionata
  • Trasporto privato
  • Wi-Fi a bordo
  • Cibo e bevande
  • Mance

Partenza e ritorno

Questo operatore ha due opzioni di ritrovo disponibili. Puoi presentarti al punto di partenza indicato di seguito o selezionare un luogo per il prelievo.

Punto di partenza

  • Stazione Marittima, Stazione Marittima, 80133 Napoli NA, Italia

Dettagli del prelievo

Luoghi di partenza disponibili
Vedi luoghi di partenza

Ora di partenza

9:00 AM

Dettagli sul ritorno

Questa attività terminerà nel luogo in cui è iniziata.

Nota

Possiamo venirvi a prendere in qualsiasi hotel, porto, aeroporto o stazione ferroviaria nella zona di Napoli. Possono essere applicati diversi orari di ritiro. Al porto, il tuo autista ti aspetterà appena fuori dal terminal crociere dove i tassisti e i conducenti sono autorizzati ad aspettare tenendo un cartello con il tuo nome sopra. Per gli aeroporti, i conducenti attendono all'interno del terminal di arrivo del tuo aeroporto, con in mano un cartello con il tuo nome. Quando vieni in treno, il tuo autista ti aspetterà in fondo al percorso del tuo treno, con in mano un cartello con il tuo nome.

Cosa aspettarsi

Scendi dalla nave da crociera e cerca la tua guida alle 09:00, terrà in mano un cartello con il nome del tuo gruppo. Sali a bordo di un comodo veicolo e parti per la Costiera Amalfitana, a circa 1 ora di viaggio da Napoli. Durante il tragitto, potrai discutere gli interessi e le preferenze del gruppo. Comunica alla guida se ci sono eventuali destinazioni che desideri vedere particolarmente. 

A Positano, l'autista ti accompagnerà nella zona pedonale per lasciarti esplorare per conto tuo per circa 90 minuti. Sarà possibile passeggiare lungo le pittoresche strade e visitare i molti negozi e caffetterie. Successivamente, prosegui per Sorrento, Amalfi o Ravello: dipende da te. La tua guida disponibile e preparata ti aiuterà a decidere l'itinerario. Non opzionale? Il suggestivo panorama del paesaggio costiero di cui godrai dalla strada.

Ritorno a Napoli in modo sicuro e in tempo per la partenza della tua nave da crociera.

Molo Carlo Pisacane (Passa da)

Uno dei punti di raccolta tra cui Porto di Salerno, Porto di Sorrento, Porto di Amalfi, Porto di Positano Ritira anche presso i seguenti hotel: Mercure Napoli Angioino Centro, Via Agostino Depretis 123, 80133, Napoli Italia Holiday Inn Nola - Napoli Vulcano Buono, via Bosco Fangone, 80035, Nola Italia Hotel Royal Continental, Via Partenope 38/44, 80121, Napoli Italia Palazzo Giordano Bruno, Strada Statale 7 bis 321, 80035, Nola Italia Renaissance Naples Hotel Mediterraneo, Via Ponte di Tappia 25, 80133, Napoli Italia Hotel San Pietro, Via San Pietro Ad Aram 18, 80139, Napoli Italia Grand Hotel Vesuvio, Via Partenope 45, 80121, Napoli Italia Grand Hotel Santa Lucia, Via Partenope 46, 80121, Napoli Italia

Piazza Tasso

Goditi una passeggiata nel centro di Sorrento per conto tuo. Il tuo autista ti lascerà e ti verrà a prendere proprio nella piazza principale, Piazza Tasso, dove inizia il centro storico.

2 ore Biglietto di ingresso gratuito

Altre info

  • Si riceverà la conferma al momento della prenotazione
  • Nessun problema cardiaco o altra malattia grave
  • Accessibile in sedia a rotelle
  • Sconsigliato ai viaggiatori con problemi alla schiena
  • Sconsigliato in gravidanza
  • I bambini devono essere accompagnati da un adulto
  • Al momento della prenotazione, i passeggeri della nave da crociera devono fornire le seguenti informazioni al momento della prenotazione: nome della nave, ora di ormeggio, orario di sbarco e orario di rientro.
  • I rimborsi non saranno emessi se il tour / attività è mancato a causa di ritardo o mancato arrivo della nave da crociera
  • Il codice di abbigliamento è casual elegante
  • Accessibile ai passeggini
  • Animali di servizio ammessi
  • Vicino ai trasporti pubblici
  • Seggiolini per neonati disponibili
  • Trasporti accessibili in sedia a rotelle
  • Può partecipare la maggior parte dei viaggiatori
  • Il tour/l'attività prevede un massimo di 8 partecipanti

Modalità di cancellazione

Puoi cancellare la prenotazione fino a 24 ore prima dell'esperienza per ottenere il rimborso completo.

  • Per ottenere il rimborso completo, devi cancellare la prenotazione almeno 24 ore prima dell'orario di inizio dell'esperienza.
  • Se non cancelli la prenotazione entro 24 ore prima dell'orario di inizio dell'esperienza, l'importo pagato non verrà rimborsato.
  • Le modifiche apportate meno di 24 ore prima dell'orario di inizio dell'esperienza non saranno accettate.
  • Il tempo limite si riferisce all'orario locale dell'esperienza.
  • Questa esperienza necessita di condizioni meteorologiche favorevoli. In caso di cancellazione per maltempo, ti verrà offerto un rimborso completo o un'altra data.
  • Questa esperienza richiede un numero minimo di viaggiatori. In caso di cancellazione per mancato raggiungimento del numero minimo, ti verrà offerto un rimborso completo o un'altra data/esperienza.

sulle cancellazioni

Domande frequenti

Le risposte di seguito si basano su quelle fornite in precedenza ai clienti dall'operatore turistico.

D:Qual è la politica sull'uso delle mascherine e sullo stato di salute dei partecipanti per Escursione a Terra per Piccoli Gruppi: Costiera Amalfitana?

R:La politica sull'uso delle mascherine e sullo stato di salute dei partecipanti è:
  • Maschere per il viso obbligatorie per le guide nelle aree pubbliche

D:Qual è la politica per la sanificazione per Escursione a Terra per Piccoli Gruppi: Costiera Amalfitana?

R:Le politiche per la sanificazione sono:
  • Gel antibatterico disponibile per staff e viaggiatori
  • Aree ad alto traffico regolarmente sanificate
  • Equipaggiamento/attrezzature sanificati prima e dopo l'uso
  • Veicoli di trasporto regolarmente sanificati

D:Qual è la politica di distanziamento sociale per Escursione a Terra per Piccoli Gruppi: Costiera Amalfitana?

R:Le politiche sul distanziamento sociale sono:
  • Distanziamento sociale applicato durante l'esperienza
  • Pagamento contactless disponibile per mance e costi aggiuntivi

D:Quali misure vengono adottate per garantire la sicurezza e la salute del personale per Escursione a Terra per Piccoli Gruppi: Costiera Amalfitana?

R:Le politiche sulla sicurezza e sulla salute del personale sono:
  • È richiesto alle guide di lavare le mani frquentemente
  • Regolare controllo della temperatura dello staff impiegato
  • Politica di permesso retribuito per personale con sintomi

Foto dei viaggiatori

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Recensioni
4,5
104 recensioni
Numero totale di recensioni e punteggio generale in base alle recensioni di Viator e Tripadvisor
0
0
0
0
0
Recensioni di viaggiatori di Viator
1-10 di 104 recensioni
Costiera Amalfitana
Kathy_A, apr 2022
Roberto è stata un'ottima guida turistica! Questa era la seconda volta che usavamo la sua compagnia di tour ed entrambe le volte siamo rimasti molto contenti! Consiglio vivamente questo tour per la Costiera Amalfitana!
Risposta del fornitore, apr 2022
Dear Kathy, Thanks so much for choosing Touring Italy for the second time and for being happy with our travel services! I am really happy you shared your experience with us on Tripadvisor, I appreciate your time to write this a lot! I look forward to welcome you back for a third time then! Best Regards, Roberto D'Alessandro Touring Italy.
Solo un tour nella media ...
m2gb44, nov 2019
Questa è stata la nostra seconda visita in zona. La nostra ultima visita è stata con un gruppo numeroso (autobus) prenotato tramite la nave. Per questa visita, volevamo e avevamo un piccolo gruppo (7 + autista) e ci aspettavamo di avere più flessibilità e opportunità per fermarci e scattare foto. No, siamo stati portati direttamente in un negozio Lemoncello (per fare acquisti) dove abbiamo dovuto attraversare la strada trafficata per andare sul lato della scogliera per scattare foto di Sorrento. Abbiamo anche chiesto di fermarci e scattare foto lungo la strada panoramica dove ci sono parcheggi e venditori, ma l'autista ha detto che non poteva fermarsi a causa di alcuni regolamenti. Non l'abbiamo comprato perché c'erano macchine e autobus che facevano proprio questo (il nostro autobus si è fermato anche in più punti nella nostra precedente visita). L'autista ha fatto fermate ma quelle erano solo posizioni ok. Quindi se volessi solo visitare Sorrento e Positano questo tour sarebbe ok. Se volessi goderti il fantastico paesaggio lungo il percorso, questo tour NON sarebbe ok.
Risposta del fornitore, nov 2019
Hello there, Thank you very much for sharing your experience with Touring Italy on our TripAdvisor. I am sorry if our service did not meet your expectations. I wish you mentioned the name of the driver or the date of travel so we could investigate and see what really happened. Usually our drivers try to stop at the best locations on the Amalfi Coast for our guests to take pictures, and this is the first time we hear a complaint about this. Wherever the road is a bit larger and there are vendors we can stop, unless there are already too many vehicles in that precise moment that make it impossible for others to stop. I am sure though that where you have been stopped was also beautiful, as the Coast changes at every corner. I am really sorry though we were not able to deliver the experience you had expected, but I do hope you would give us another chance when you come back to Italy next time. I would be honoured infact to provide you a great tour anywhere you need. Thank you again for your insights, this helps us improving our travel services. Best regards, Roberto D'Alessandro Touring Italy.
1 viaggiatore ha trovato utile questa recensione
Splendido tour della Costiera Amalfitana!
BackPacker826993, nov 2019
Roberto è stato fantastico. Eravamo solo in 4 e ha organizzato il tour per soddisfare tutte le nostre aspettative. I siti erano meravigliosi, semplicemente magnifici. Roberto è un grande pilota ed è molto ben informato sulla zona. Vorremmo prenotare di nuovo con lui in un batter d'occhio.
Risposta del fornitore, nov 2019
Hello there, Thanks so much for sharing your experience with Touring Italy on our TripAdvisor. I am happy you had a great travel experience with us, and I hope to welcome you back next time for other great tours everywhere in Italy. Best regards, Roberto D'Alessandro Touring Italy.
Amalfi Coast Tour
Daryl_C, nov 2019
Our driver was very personable and knowledgeable and handled the driving of hair-pin turns very well. We had a lovely day seeing the towns we had hoped to see. The driver dropped us off for lunch and told us where to eat which turned out to be more expensive than we wanted. And on top of that, food and drinks were supposed to be included in the price of the tour. I had the information about that with me. When I asked him, twice, he brushed it off. On the way back to the ship, he pointed out some areas of interest but was speaking so low I know my husband couldn't hear and I could barely hear him. Because of these things, I couldn't give the tour an excellent.
Risposta del fornitore, nov 2019
Hello there, Thank you very much for sharing your experience with Touring Italy on our TripAdvisor's profile. I am sorry you reckoned this travel experience not worth it 5*****. In regards of what's included, I can reassure you that food and drinks are not included in the tour. With the driver you probably only spoke on what to eat and where to go, often we don't speak about prices of restaurants or activities you can do while on a tour, simply because it is not a service provided by us, and consequently we cannot be held responsible for what you pay in restaurant. On top of that, as the driver specidied, the restaurant had the English menù outside with prices displayed clearly. I hope though we can welcome you back and hopefully prove to you that we can be capable of providing 5***** travel experiences. Best regards, Roberto D'Alessandro Touring Italy.
Amalfi Coast review
kennethk181, nov 2019
Roberto D'Alessandro was our guide and he was great. Could not have been better. This was better than any ship's tour.
Risposta del fornitore, nov 2019
Hello Kenneth, Thanks so much for sharing your experience with Touring Italy on our TripAdvisor. I am happy you had a great travel experience with us, and I hope to welcome you back next time for other great tours everywhere in Italy. Best regards, Roberto D'Alessandro Touring Italy
Amalfi Coast Tour
juliantablada, ott 2019
The drive to Positano and Sorrento exceeded expectations. Enzo, our driver was a great host and careful driver (important on this road!). His knowledge of the area, its culture and history added to our experience. He was able to show us a great deal of the coast in the time we had available. The Positano portion of the trip was exceptional. We would suggest just going here and spending more time to enjoy the town and its beautiful setting. We highly recommend this tour to anyone who has only 8 hours to see this beautiful part of Italy.
Risposta del fornitore, ott 2019
Hello there, Thank you very much for sharing tour travel experience with Touring Italy on our TripAdvisor's profile, we appreciate it a lot. We are happy to hear you had a great day with us on the Amalfi Coast, and we look forward to welcome you back next time for other great travel experiences all over Italy! Once again, thank you very much for your time and choosing Touring Italy. Best regards, Roberto D'Alessandro Touring Italy.
Amazing Day!
Cheryl_R, ott 2019
We had an amazing day from start to finish. Our guide Gianluca was courteous, friendly, informative and a great driver! Breath taking scenery, great shopping, delicious lunch, and a taste of limoncello. Highly recommend this trip.
Risposta del fornitore, ott 2019
Hello there, thank you very much for taking the time to write us a review. We are very happy to acknowledge your satisfaction and happiness about your tour day with Gianluca, truly one of our best and most trusted driver. I hope to welcome you back in Italy soon for other great travel experiences with Touring Italy. Best regards, Roberto D'Alessandro Touring Italy.
Beautiful views.
Linda_G, ott 2019
Meeting up with tour driver , Enzo, was easy and smooth. We were 3 couples. (However, I had specifically asked for Roberto, after reading Trip Advisor reviews .. I was assured he would be our driver after actually communicating with him weeks before ). As we started driving, Enzo told us that we were to visit Positano and Sorrento, and asked us for additional suggestions. I asked and was hoping to see Amalfi also but was told ,"No.". This was a big disappointment to us especially since we had 2 hours to spend in Sorrento, which could have been shorter. None of us were particularly interested in shopping for hours. Our driver suggested to take an elevator ride down to the beach at one point., We all did ... only to find out it cost an additional 3.8 Euros. The drive however was safe and beautiful and we all went away with many good memories.
Risposta del fornitore, ott 2019
Hello there, thank you very much for sharing your experience with Touring Italy on our tripadvisor's profile. Unfortunately not knowing your name, I cannot be sure of the situation, but of one thing I am sure, I have never promised anyone to be the driver and then changed the driver without informing our guests. Having that said, this is a tour provided by a tour company, and there is a bunch of all valid, professional English speaking drivers, who provide the same level of service. When booking the tour, nowhere you can read that your driver will be someone specifically. I am sorry really for the misunderstanding. In regards of going to Amalfi, I am positive Enzo did not say a "No", but only suggested why to skip it, and the group must have accepted. Generally our guests appreciate extra time in Sorrento and doing only two towns instead of 3, which would have meant staying more time in the van than exploring. Once again, I am really sorry you expected myself to drive you, and I hope we were able to provide you the experience you expected. I look forward to welcome you back in Italy and perhaps deserve a 5***** review. Best regards Roberto D'Alessandro Touring Italy.
Disappointed
Negot14, ott 2019
Our guide Enzo was not the best. He reluctantly took us to the Amalfi Coast and tried many times to change our itinerary. At the end he said we didn’t have time to go to Positano. However we got back 1.5 hours early. We were 6 people jammed in a tiny uncomfortable van and spent almost the entire day in it. Would not recommend.
Risposta del fornitore, ott 2019
We have reported this review to the help center of tripadvisor since we have reasons to believe it was written by a dishonest competitor. After checking carefully what was described, none of it happened. We await for this to be removed. We wish you the same you wish for us!
Amalfi coast experience
Donna_N, set 2019
Our guide was wonderful and very knowledgeable. The only downside of the trip was a 2 1/2 hour drive in neck and neck traffic all along the Amalfi coast. So much traffic we did not go to Sorrento. Be aware of the traffic cutting your trip short. Not much time in Positano. Only 1 hour. Would have liked to walk to the sea and have more time there. TRAFFIC TOOK UP MOST OF OUR TIME. Also there were eight people on the trip so we did not have a driver and a guide. No room in the car. Perhaps they should have divided the tour to max 6 so we could have had the driver and guide as promised.
Risposta del fornitore, set 2019
Hello there, Thank you so much for sharing your experience with Touring Italy. I am sorry you had expected a driver and a guide. Only the driver is included in the tour. The driver serves as a guide in the meaning that he provides explanations while he drives. Our drivers are always open to extend the day and work extra hours, but number one priority is always to get back in time for the ship. I am sorry you had a busy day with traffic, this happens frequently during the high season. In regards of the visit of Positano, 1h is the amount of time we stop there. It takes only 5 minutes to walk from the parking lot to the beach. I am sorry you did not have an excellent experience with our travel services, I do hope to welcome you back in Italy and provide you great travel services. Thank you again for your time. Best regards Roberto D'Alessandro Touring Italy.
Wonderful day on Amalfi Coast
Di327, set 2019
Our tour guide, Vincenzio was terrific. He was so friendly and informative and stopped at many places along the way for photo opportunities. We enjoyed our small group of 8 and quickly agreed to not include a stop for lunch so that we could fit in all the sights that we wanted to see that day.
Risposta del fornitore, set 2019
Hello there, thank you very much for taking the time to write us this excellent review. We are very happy that you found Vincenzo terrific, we're also proud to have him in our staff. I kindly invite you to visit us again in Italy for other great travel experiences with Touring Italy. Once again, thank you very much for sharing your experience. Best regards, Roberto D'Alessandro.
Good tour with a few issues.
tripatkins, set 2019
Beautiful coastline. Never made it to either Amalfi or Ravello. Guide said we wouldn't have time. He pushed the agenda which did have time for 2 hours of free time on our own in Sorrento. Guide was very personable and van was really just for 8 people.
Risposta del fornitore, set 2019
Hello there, thank you very much for your review. I am sorry we were not able to provide you an excellent experience. When it comes to shore excursions we need to be careful with times to be back at the port. It would have been more helpful to know either the name of the driver, your name or the date of travel to make a deeper investigation about what happened that day that prevented you from having a full experience of the beautiful Amalfi coast. I kindly invite you to be back for other travel experiences with us, so we can have the chance to show you that perhaps we can be able to provide you excellent services as well. Thank you again for your time and for sharing your experience. Best regards, Roberto D'Alessandro, Touring Italy.
Very disappointed - it was taxi service only
Dmitry F, set 2019
Booked this tour hopping to have the coastal road tour by a guide and driver who knows the ins and outs of the region. The driver was silent, did not tell anything. Instead of 3 cities we saw 2 cities: Sorrento and Positano. Minivan for 8 people was very small and we were very uncomfortable. We would pay twice less if took taxi. We required Roberto as a tour guide. He confirmed but sent another guide-driver Emanuel. Total fraud. If we knew we would cancel this tour. Viator has to return money back for this terrible tour.
Risposta del fornitore, set 2019
Dear Dmitry, thank you for coming and leaving us your feedback. We are very sorry and surpirsed by your comments. I do owe you and all the readers few explanations: - the driver Manuel has reported that you were happy at the end of the day, and he was thanked by you and the rest of the group; - he's a local and knows the area very well, in fact he did provide explanations. In the conditions it said that the driver serves as a guide, but it is the same person, not two; - Manuel explained that you could choose to do either 2 towns and spend more time into the towns, or 3 towns to see more, but also driving more. It was your choice, and only yours because you had been upgraded to a private tour with only your party on board of the van; - you have travelled in a Mercedes Benz Vito, which accomodates 8 passengers, as it is the most used vehicles worldwide for tourism; - no where in the conditions of the tour booked it says or guarantees the driver you are travelling with. We were never in touch before the tour, I have never confirmed you anything. This is not a fraud at all. On top of everything, Manuel also provided you 1 extra hour in Sorrento, so total your day lasted 8h instead of 7h, and all of that for free. We would have been much happier if you had informed the driver of your disappointment on the site, the day of tour, on the contrary everyone thanked him for the day. For the reasons mentioned above, we do not agree with your comments, we kindly invite to reconsider them. Thank you for your time. Best regards, Roberto D'Alessandro.
Great experience
Courtney_P, ago 2019
This was the first port of our cruise and I was very excited. Our guide was very knowledgeable about the island. She took us to Oia first and then 2 other areas of the island so we really saw it all. Highly recommend and we'll worth it.
Semi Private Tour Amalfi Coast Experience Shore Excursion from Naples Port
David_D, ago 2019
First of all, this wasn't really a tour - it was driver who took us from Naples down to the Amalfi Coast and back. Second, the excursion advertised that the passengers could determine what 2 places they wanted to go to (i.e., Sorrento, Amalfi, Positano or Revello). When we got on the van - the driver said we were going to Positano and Sorrento!!! No choices or discussion. For a 6 hour excursion - we were given 1 hour free time in Positano and 2 hour free time in Sorrento. He dropped us off - and told us to meet him back at the pick-up area at a certain time. And, no information presented to us during the drive. No stops for pictures, either. This was also one of the most expensive excursions we went on - and the least informative. Really was a waste of our day.
Risposta del fornitore, ago 2019
Hello there, We are sorry you feel this way about the tour. We are sure though that your tour lasted 7h as it was supposed to, and not 6h. Our drivers provide information about places visited, and do give options on where to go at the beginning of the tour. If you wanted to visit other places you could have spoken to the driver. We apologize again for your experience not being as expected, but for us not knowing the date, your name, neither the name of the driver, does not help us improve our travel services. Thank you in advance for your time and cooperation. We hope to welcome you back in Italy and provide you better travel experiences. Best regards Roberto D'Alessandro Touring Italy.
Reviews of the Amalfi Coast Experience
Jan_B, ago 2019
Right at the beginning the tour guide told us that his English was not very good and he was correct so difficult to understand all that he told us. The volume of his announcements made it difficult to hear and when asked if he could make it louder, he said no.He is a very nice gentleman but the English was a great problem.
Risposta del fornitore, ago 2019
Hello there, Thank you for taking the time to write about your experience with Touring Italy. It would have been helpful to know the name of the driver and your date of travel so we could have improved our travel services. I am sorry you did not have an excellent experience, I hope we can welcome you back in Italy and provide you our best travel services for which we are famous for. Thank you in advance for your time. Best regards Roberto D'Alessandro Touring Italy.
Switched tour guide on me!
Sightseer746102, lug 2019
I booked this Amalfi tour with Roberto after reading all the great reviews about him. I had very high expectations for an informative tour. However upon showing up at the meeting place, Roberto dumped us off on an other drive/guide. This new guide was really just a driver, offering virtually no tour info. I suggest if you book with Roberto, you get a money back guarantee that you get Roberto, otherwise it might be good to search for more alternatives.
Risposta del fornitore, lug 2019
Hello there, I am sorry to acknowledge your unhappiness about your experience with this tour. I cannot read your name here, and you don't mention the name of your driver. It would have been more helpful if you had provided these details to help us improve our travel services. I do not particularly appreciate how you described what happened when you said you were "Dumped off". What I think happened that morning, was that a party requested to travel with another party, and in order to accomodate everyone in our vans, I might have kindly asked you if you were okay with changing your driver, and you might have said yes. I do not dump off my guests, I want this to be cleared. If you had shown your unhappiness at the end of the tour, we could have taken better care of you. Nowhere in the Terms & Conditions of the website where you purchased this tour, says that the tour will be operated 100% by me. I can only be in one place, and all our drivers are capable of driving you on the coast and provide you information. Once again, I am sorry to acknowledge your disappointment only now, I would have been happy to partially refund you in case you had contacted us after the tour. I truly wish to welcome you back next time in Italy, and provide you a tour myself. Best regards, Roberto D'Alessandro Touring Italy.
Frank Sinatra
Arthur_F, lug 2019
Umberto serenaded us from ship to shore and back. He was waiting with the biggest heart and made the day the most enjoyable of all our excursions. The entire day is one not to forget. He sang, laughed and absolutely made the day. Oh yeah, the Analfi coast was incredible
Risposta del fornitore, lug 2019
Hello there, thank you very much for sharing your experience with Touring Italy on our tripadvisor's profile. I am really happy you had a nice experience with our travel services, we strive everyday to succeed with it. I look forward to welcome you back in Italy soon for other great travel experiences with us. Best regards Roberto D'Alessandro Touring Italy.
Tour was misrepresented and waste of money -
Marc_B, lug 2019
This activity began badly as we showed up for the tour on time only to wait in the blazing sun for the rest of our small group for 45 minutes. In actuality the couple was waiting as well but the name on the guide's sign was misspelled and when they approached our guide with their paperwork he denied he was their guide - twice!! We than left for our excursion late and our guide was very combative and frustrated from the beginning. He continued to blame the tour company for the mistake and our inconvenience and took no responsibility or provided no apology. I do not know the guides name (sounded like Carmen) - and his English was far from good. Main concerns: we paid for and booked an English speaking tour. Our guide's English was limited - we rarely understood him and he could not understand us or our questions. All seven of us in the group would look to each other for clarification when he would speak and end up just shrugging our shoulders in disbelief. This totally took away from the quality of the experience. Our tour was cut short due to mistakes made by the tour company. As a result the guide suggested a route that would cut down on traffic (guests are supposed to pick the destinations) which included first Amalfi and Positano. The group understood we would visit both places. On the way the guide stopped at Ravello (even though we did not want to) and suggested it was a bonus - we would still see Amalfi and Positano. We wasted 40 minutes here. We were able to see AMalfi but had to insist to time on our own instead of a lunch in an expensive restaurant out guide attempted to arrange. When we met back at the car after our short 45 minute visit we inquired if we had time to visit Positano. Our estimations from maps , etc was that we would not have time and if so preferred to stay and enjoy AMalfi. Our guide insisted we did - but upon arrival said he could not drive into town. We had to view from hilltops above. That is not visiting/exploring a location!! Again, there was likely a communication issue but we were very disappointed as we would have preferred to spend actual time in Amalfi vs seeing Positano from afar. To make matters worse - this is a frightening drive along the mountainside (you can not take your eyes off the road for a minute) but our driver continued to use his phone - trying to prove to us (with Italian text messages that we obviously could not understand) that our messed up day was not his fault.
Risposta del fornitore, lug 2019
Hello there, we are really sorry for your experience not meeting your expectations neither our standards. We take full resposability for what happened and we apologize to you for providing a disappointing travel experience. I am glad though I can personally explain the situation as well: - the driver Carmine, does not work for our travel company, he was contracted for the day at the last second, since our driver called in sick that morning and instaed of cancelling the tour, we thought he would do a good job since he has over 30 years experience; - we provided him the name correctly, and he missed one letter at the end, the whole situation could have been dealt better and quicker; - I am sorry you waited 45 minutes in the sun, but actually only 20 minutes of those 45 were over the departure time of the tour, which is 9:00 AM. As you said, the reason why you departed late, was not because the driver was late, but because he had a wrong sign. We are only now acknowledging how the day went, as the driver did not report to us your disappointment. It would have probably worked out better for your party and for us, as a professsional travel company that strives to make its way in this very difficult market, if you had contacted us and explained what happened like you did with this review. We would have been happy to provide you a refund and probably you would have understood the exceptional events of that morning, without rating us so badly. I personally do hope to welcome you back, and hopefully make you change your mind about us and how we operate , providing you our best travel services. Best regards, Roberto D'Alessandro - Touring Italy.
Amalfi coast & farm house lunch
Murray_P, giu 2019
Roberto the driver was extremely professional & well spoken. Took us to Positano, the lemoncello factory & Sorrento. Brilliant suggestion for lunch at a working farm just out of Sorrento. Meet us at the Naples port & had us back in plenty of time to embarking our ship.
Risposta del fornitore, giu 2019
Hello there, Thank you for sharing your experience with Touring Italy on our tripadvisor's profile, I am grateful as it helps us a lot. I am really happy you had a nice experience with our travel services, and I thank you for choosing Touring Italy. I look forward to meet you again one day for other great tours! Best regards Roberto D'Alessandro Touring Italy.
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Codice prodotto: 30671P3