On reading the reviews I booked this as it was good value for money.
On arrival I waited at the stop at the airport until the van arrived. I was told by the lady I could not travel as they didn't recognise my ticket? I pointed out that it was Mears on the ticket and Mears on the van!! She then let me on but said she didn't know where my apartment was as there are so many in Orlando? I asked her to radio in for instructions as it is a very popular resort. After some huffing and puffing she said she did remember where it was! Sadly it was not a confident start to the holiday. As I had pre booked and paid in advance I was not confident in the van returning again to pick me up having issue with the location even with me in the van. I didn't bother with the return and made other arrangements to return to the airport.
Our arrival into Orlando on Christmas morning was met with the loveliest of drivers. This pick up was at 5:30am and was just wonderful to our first day in a new town. Highly recommended, clean van, friendly driver and all over great experience.
We arrived late at night and the voucher handling was easy and fast. We waited maybe 10 minutes until we were picked up and taken to our hotel. Airport transport through Viator is very efficient and affordable. Thanks for the excellent service.
El traslado desde el aeropuerto al hotel en Orlando fué exactamente como lo indica la promoción: al llegar al aeropuerto canjeamos el cupón de reserva por un ticket y de alli nos dirigieron al punto de partida de la Shutle, donde en menos de 15 minutos partimos con otros pasajeros que iban a otros hoteles de la zona. El chofer nos dejó en la puerta del hotel reservado. Todo OK y sin sorpresas