Bought this for my wife for her 30th birthday. Pick up from our hotel was smooth and swift. Driver was very friendly and helpful and multi-lingual. From our hotel it was a short 15min drive to the take off location and then we were off. The pilot was very funny and also pointed out a lot of things to look at. Once we landed we were given the opportunity to help pack up the balloon which I thought was great fun, almost like a kid on a jumping castle. Then we made a quick drive back to our champagne breakfast which rounded off the morning beautifully.
The trip was cancelled by you because of bad weather, then you changed the trips of air ballon 2 days later while i was already in Melbourne, please refund my money as in your policy, if you are such as a professional and trusted travel company
A great experiment.
But I am very disappointed for the team photo compare because the camera is not in level. I remembered that is the setup problem on the cord hanging the camera box on the balloon on the day. Camera face to one side and not in level, then you can imagine the photo is on side, not in level.
Visitors next to me said that Air balloon is their bucket list, Some visitors face never be seems, I see my half face too.
You can see the photo on their website, my date is 28-Jan.
The hot air balloon is a definite must go!
It's the best time for one to relax and gather thoughts and the view was amazing.
Booking was easy, pick up was on time and the tour operator staff were friendly and fun.
Would recommend going for the 60 min tour to savour the moment.
Do bring a cap or wear a hooded jacket as the heat could get really strong.
Breakfast selection and location was great but our mood were dampened as we were not informed of the short time limit. As it was a buffet breakfast and we were expecting a relaxing meal, we did not get to enjoy our breakfast when we had to leave around an hour later. We felt pressure as the other guests had already finished and were waiting for us for the transport back.
It would be good to indicate the breakfast duration in the site description/ confirmation email.
A very well organised and safe trip over the Gold Coast. It was an early start to get to watch the sun rise up, unfortunately we didn't get to see the sun rise up as it was a cloudy morning, but the whole experience was well worth the trip, the breakfast after was awesome