I knew I would have a day in Dubai during a recent business trip and wanted to go to Ferrari world to ride Formula Rossa. Found this and thought great. I read carefully the inclusions and exclusions. From their add:
Access to all rides and attractions
Hotel pickup and drop-off
Entry/Admission - Ferrari World Abu Dhabi
I selected this tour because of the hotel pickup and drop-off and the described "Access to all rides and attractions and Entry/Admission - Ferrari World Abu Dhabi."
The driver was good about contacting me to arrange my hotel pickup and a safe driver on the road. But when we arrived at Ferrari World, I asked about admission and he just laughed and dropped my off across from the entrance and showed me where to go purchase the Entrance. If I had been with a group, I would not have been prepared for the surprise of paying for the entrance for multiple people.
I was disappointed that they would advertise one thing and then fail top provide what one pays for.
I would not use this tour until they clarfy if admission is included or not.
Our pick up was earlier then scheduled, we then drove around for 1.5hrs, upon asking questions to the driver as to where we were going with no response. We then found the transfer bus down a back street. We then drove around Dubai for again for another 1.5hrs. Finally leaving and getting on the highway we then stopped at some random service station. The bus was old, worn out with broken chairs, handles and very noisy! We left our hotel at 8.15am and arrived at Ferrari World at 12.45pm. This is only a 1hr 30 min trip, so upon getting to Ferrari World we felt very rushed. When we left the bus we had no idea of the pick up location or time. I then had to pay to get a taxi home, very disappointing experience
This trip was organised by Rayna Tours. First things first, at all costs, Rayna Tours should be avoided. Reasons as follows:
1. There was a significant delay in the pick up from the hotel. The trip was supposed to begin at 8:30, it started at 11:30 am.
2. Lack of coordination from the operations team of Rayna Tours. The customer care had hardly any idea of the whereabouts of the trip pickup.
3. Trip is usually outsourced to local travel companies by Rayna Tours and hence nobody is willing to support you in case there are any delays that happen on the course.
Very expensive for the amount of rides at the park however it was good fun. The driver taking us to the park needs a few driving lessons, he had already had a crash on his way to picking us up and then getting to and from the theme park we nearly was involved in 7 more crashes. I think the trip to and from the park can easily be said to be much more scary than the actual rollercoaster rides
We absolutely loved our trip to Ferrari World. The driver was in time, the van was clean and comfortable. Se struck traffic on the way home and got a bit sick of being on the road but that is hardly the drivers fault. Highly recommended and much cheaper than trying to drive ourselves from Dubai!
erstmals vorweg waren insgesamt 6 std. in der ferrari world so 5 std.- hätten auch gereicht.
Der Park ist ein Indoor erlebnis bis auf die Achterbahnen die außerhalb sind und die haben es in sich allen voran Formula Rosa, für die kleinen ist auch einiges geboten. Für das leibliche Wohl ist auch genug für jeden geschmack, preislich ist es ok.
Zu meiner Abholung kann iIch nur positiv Berichten, da es ein 2 tätiger stopover war und durch die hinterlegung der Mobil Nr. wurde ich am vorherigen Tag per Whats App dank des freien Wlan am Dubai Aiport nochmals angeschrieben zur bestätigung.
Abholung und Rücktransport inklusive Eintritt hat super geklappt.
Tour was excellent but Tour operator did not provided us TICKETS even I asked from Driver and he said ONLINE VOUCHER WORK but that did not work.
I called back company but no response then called back driver who dropped us in ferrari world and he cordinated with company and TOTAl 4 hrs wasted in getting ticket on whatsAPP . very worst experience as its hard to wait with family up to 4 hrs and seeing people going inside by showing tickets .
4 hrs I remain in tension and my family remain in tension as well and due to driver I got connection with ticket provider and if driver was not in contact then I should have to waste whole day.