My husband I had been looking forward to this trip. The Uluru visit was the highlight of our 20th wedding anniversary trip to Australia. The trip overall was positive. The staff for both the tour company and the hotel in which we stayed were all thoughtful, informative and well-trained to welcome and support the travelers. So no complaint there. The attractions that the tour company set up for us were also fine. Uluru is breathtaking and Kata Tjuta is as well. I appreciated that the tour company staff were consistent in sharing different cultural facts and information with us AND that they communicated how important it was for us to respect the sanctity of this land and the indigenous people to whom is belongs. The hotel was fine (Sails in the Desert) -- it was not extraordinary but it as nicely laid out and seemed comfortable enough.My challenges were not many -- it did feel a bit like you were captive in the village (like everything was there and you were stuck with those options.) I got a bit of a mill feeling too -- there were so many people and they had processes to efficiently get everyone to where they needed to be. But it felt like an assembly line process. Our room was not cleaned well one of the says we were there. After requesting a manager, then another manager and then finally a manager who could do something, we were offered an apology and a gift that was helpful. So all of these things would make me rate the experience a 4 and not a 5.I rated the experience as a 3 because I don't see that this was a 3 day tour. it is really two days. If you want to pay for some more activities on the 3rd day, you are welcome to do so. From my perspective, this is really a 2 day tour and should be advertised as such. I'm not sure I would recommend it to others. But then again, I am not sure who else runs tours in the area. Viator may be the best of the lot. In any case, no one should come to Australia and not see Uluru. It is a truly amazing sight.
We booked our trip through the tour company!!!! They are incredible!!!! We were picked up at our Chifley Alice Springs resort on time!!!! The tour guide was wonderful and knew so much about the Outback!!!! We stopped at a rest stop and I rode a camel. Amazing!!! We got coffee and souvenirs and then got back on the bus!!!! Stopped at an Emu reserve and had a quick lunch!!! We arrived at our hotel Pioneer Outback hotel. Our room was accidentally given to another person but we received another room. Our afternoon tour through the tour company of Uluru was wonderful! Love the tour guides of the tour company!!! friendly, love their country and talk about the interesting things. The Sunrise at Ayers Rock and Kata Tjuta were incredible especially since it was Easter Sunday!!! The weather and sunrise was incredible!!!! Our Sounds of Silence dinner was so fantastic!!!! We enjoyed sparkling wines, beers and delicious appetizers along with the amazing views of Uluru and Kata Tjuta!!! The sunset was fabulous!!!! We then went to our assigned tables. My husband and I shared a table with a couple from Melbourne and a young couple who worked at Ayers Rock!!! Our meal was wonderful but talking with people from Australia was so memorable!!! We thoroughly enjoyed the astronomer who physically pointed out the Southern sky with a light. It was wonderful!!! We were able to look through a telescope at the planets, stars and constellations!!! We went back to our hotels by the tour company bus!!! Check out went smoothly and so did the tour company bus ride to Ayers Rock airport!!! It was a memorable trip!!! Thank you to the tour company for everything that you do so well!!!!
Perfect and various tour. This is not one tour but for every event we were mixed up with other people. For all event we got competent friendly drivers/guides with great knowledges. BBQ-Sunset Dinner absolutely not to miss. The Sounds of Silence Dinner is more formal. Unforgettable sunrise tour