Our driver patiently waited more than 3 hrs beyond the original appointed arrival. We were delayed taking off from EWR and had a 2 hr wait to go through immigration at BCN. We when got our baggage he was still there. A real asset to your service.
We arrived 2 hrs early and emailed prior flying out of IDA our new arrival time. I received NO response from our pick up agency. Fortunate we called when arriving in BCN and a driver arrived within 15 minutes. Thus everything worked out o.k.
Never met up with the transfer driver. Other drivers were there but not mine. My plane was a little late but I was in the 45 minute timeframe that I read about. After waiting there for a while i.e. all other services but one had left so I decided to take a taxi at additional expense which turned out to be 1/2 of the price for the original transfer service.