My husband and I did a day trip to Bogota from Cartagena and arranged to do a city tour to maximize our time. Communication before the tour was great, and while we had a hiccup with the pick up, we were able to have a pleasant tour of the city. Our time was limited and Walter gave us several choices of what we could do. He was able to answer questions that we had of the city, and did offer some information without us asking, though we have come to realize that we appreciate when information is just provided to us as part of the tour. Overall, a nice visit and we would consider doing this again in the future.