地元のツアー会社であるHungarian Koncert Kitのカスタマーサービスが悪い。彼らは24時間前に確認することを怠った。彼らに電話した後、彼らは翌日タクシーを送ると忠告した。その夜遅くのテキストは、午前10時30分にピックアップ時間を示します。ツアーが午前11時から午前11時45分に変更されたことを誰も知らなかったので、私たちは議会で1時間以上ぶらぶらしていました。ツアーガイドを探して、11：00より前に議会から電話をかけたときに初めてわかりました。
Did not respond to my email telling them my pick up point.
, 10 2019
I was emailed by the company running the tour asking where to pick me up the day before the tour commenced. I replied giving the full street address but no one came to pick me on the day. Total negligence on the part of the tour reps failing to check their email , i have still yet to receive either a apology or refund for this disgusting lack of professionalism.
Excellent tour and the English tour tickets where hard to get as they were all sold out from the official ticket site very early.
The only place I could find them was on viator but were dearer but we did get picked up. A must in Budapest.
This building is phenomenally beautiful. The tour was quick, 45 minutes, which fit our schedule. But, the guide, an elderly male who does 7 tours a day, clearly is sick of his job and very unpleasant. He got quite upset with me when I stayed on the red carpet that we had been walking on all along, rather than following him two feet off the red carpet onto the wood floor. With a different guide, this would be a 5!
I rarely write a poor review but in this case I think it is called for. I was picked up on time by a taxi for the trip to the Parliament building. I noticed the meter was on and, sure enough. the taxi driver demanded that I pay the fare. I told him the fare was included. He then said if I didn't pay he would call the police. As I was looking for a number for him to call he finally got on the phone and spoke to someone who must have told him the taxi trip was included. He then told me to "get out" . I had to ask several people where the entrance to the Parliament was located. That info was not included (there is one underground entrance). After entering I saw a man and woman with a sign in English for the English tour at the time I was booked. They purchased the ticket and told me to stand in line. I thought they were going to be the guide but that wasn't the case. I simply followed everyone else scheduled at that time into the Parliament building. The Parliament is worth seeing and the tour guide was interesting and knowledgeable. In conclusion I'd could have gone and purchased a ticket on my own (as most people were doing) with much less hassle and confusion. It's even more aggravating when you have to pay almost double the price of people who are members of the European Community.
Driver picked us up at scheduled. Emails came prior to set us up and confirm. We were dropped off right by the entrance. We waited until our time slot. The English guide was excellent. Walk up the river and see the "shoe" memorial.
Parliament Tour - well worth a visit - a magnificent building
, 6 2019
We had some difficulty booking a Parliament Tour as we left it rather late but managed it eventually. We didn't really need a pick-up as our hotel was only a 20 minute walk away, but we couldn't find a tour that didn't include one. Although our instructions said to wait in the hotel reception, the taxi driver didn't come in, so we were waiting inside and thought he was a bit late but he was just waiting outside for us.
The 45 minute tour was well organised and the tour guide was excellent - both informative and with a touch of humour.
The Parliament building is magnificent, both inside and outside - and we caught a changing of the guard while we were there. We'd certainly recommend doing a tour!