My guide, Mohammed, was really fantastic. I'd read good reviews about him on this site and was glad he was my guide. Knowledgeable, friendly, happy to take as many photos as required, able to speak English well, just an all round great guy. I loved that I was able to visit the sites with him, in my first time in Egypt.
Overall though, the tour name says Small-Group Day Tour and yet I was the only person on the tour, so in essence it was a private tour. I specifically didn't want a private tour after terrible experience in India, and hence why I jumped at the chance to do this tour because it was the only group tour I could find online.
Also, when the driver dropped me off at my hotel, I gave him a tip slightly bigger in proportion to what Mohammed had said he would expect. He looked at it and said 'this is too little' with such disdain and arrogance that I was in shock. That soured the whole tour for me and I vow to never do a private tour again.
It seems that the tour company has drivers and tour guides as contractors so they don't work for the company itself, which is part of the problem.
So overall, a fantastic tour guide but end of trip left on a low note.