ONE IN A LIFE TIME EXPERIENCE. The driver was late coming to pick us up and we were afraid that we will miss our opportunity to hold/touch panda, however we were lucky and the day progressed as planed. It was raining so that kind of put the dumper on a things and panda that we took picture with and hugged was dirty and wet, BUT still it was some kind of experience. Other people's reviews are correct - YES one only has about 20 seconds to spend in front of the camera with the panda, but one is allowed to hug it touch it's back, face etc. Of course all this experience is overpriced, but how often are we going to do that??? As far as lunch while there - it is nothing that will fill you up, but it is o.k. survival food. The staff on premises is not especially friendly or approachable - EVERYTHIGN IS ABOUT MAKING MONEY!!
Our driver was ready to go in our lobby on time and drive safely to the panda base. The volunteer experience was incredible and we were lucky to end up with a private group of just our party. We got to feed the pandas twice, see them up close from behind the habitats, help clean the habitats, and prepare the bamboo. We paid extra for the photo and it was worth every penny. Amazing experience and great driver service. Would recommend!
The driver did not speak English and was not able to help me at the Panda Base as the other tour operators did for their costumers. Because of this the start of the day got a bit confusing, but everything got sorted eventually thanks to the Panda Base staff.
Lily from West China Go went above and beyond to make sure everything was perfect! This tour included the driver service from my hotel and Lily helped me book my volunteering and photo spots so everything went smoothly! I plan to go back to Chengdu and will surely book this experience again!
Top visit on my list, this was my 2nd time and was as good as the 1st time if not better. 2nd time around they have more guides available. They have geared up to receive visitors and the panda experience. This time with Viator I only booked the taxi return, he was a non english speaker but it was ok, he drove well!
This was the best option. My child was able to do the volunteer thing while I was able to stay with her and take photos. I did not have to clean the poop. She loved it. She had her hand on the panda's paw while she fed it. These were great photos and we did not have to pay for the 1800 yuan photo experience where you dress in plastic and sit next to a panda.
After searching through a number of different tours which would allow us to have the panda holding experience we are so glad we came across this one. Panda Base is a little out of the way so having a transfer from our hotel made it very straightforward. Booking the Panda Holding was our number 1 priority for coming to Chengdu and the team at Viator especially Lily were able to make that happen for us even with the short notice we gave. Our driver/tour guide luckily for us spoke English and was fantastic taking us around the grounds at the Panda Base. The Panda Base itself is much quieter than its counterparts making it very serene and well worth the trip out there. You don't get long with the panda for the holding experience but for us it was worth every penny - how many people can say they got to cuddle a real panda?!