I purchased the Night Tour in ADVANCE! The tour was to begin at 7 PM. After taking a Lyft, train, and bus, I finally made it to the pickup location. When I arrived, I was told by the Big Bus Rep that they had no more seats up top. They had oversold tickets. I had planned my trip around this ride and became even ore frustrated. There's no real contact number to contact them regarding this issue. I
Nothing better than taking a hop-on hop-off bus when visiting a city, and this includes Chicago! The Big Bus takes you around all the best locations as the tour guide provides stories surrounding the history of amazing Chicago. We had one exceptional tour guide, one ok tour guide, and one so-so tour guide during our time on the Big Bus so I'm giving this ride four stars.
Great Job on the Tour! Luca and Kim did a great job navigating and telling us about the local stuff that makes Chicago great. I’m local and have lived here for over 30 years and still enjoyed it as did my Sister in Law and niece from Wisconsin... thumbs up!