This was simply an amazing experience. It is worth the money you pay for it. The tour was very organized with not a single minute to spare if you are a cruise traveler as we were. I took my 10 and 12 year-old children and this was a highlight of their trip. The tour guide Palo was kind, helpful, and knowledgeable. Words can not explain what you see in these caves, so I will not attempt to explain it but it is something to be experienced. Bring water shoes, and handsfree camera although it is hard to take pictures in very a dark cave. You are pretty much waking/swimming around with a flashlight the whole time. Otherwise you can buy the pictures they take for $30-$45. The lighting problem remains even with their photos. There is no lunch break, so pack some snack. Be prepared for a 30 minute really bumpy ride but well worth it. Need to know who to swim or wear a life jacket.
Great trip but you should be prepared for the very long very bumpy off road travel to get to the cenote (more than just a rocky road). Small children should wear life jackets as their is a good bit of swimming without support. Several on our trip changed their minds about wearing them and held up the trip to go back the the life jacket site to get them. Water shoes are a plus. Very cool tour once on location. Lunch is served and it is excellent and the cenote is fantastic. We saw the amazing under ground waters, bats, formations and more. All in all -Great experience.
This excursion was a great experience. Our tour guides (Chuy and Daniel) got us on the water shuttle to Playa de Carmen and then on to a 25 minute van ride to the caverns. Our secret river tour guide was passionate and she was very informational. The experience exceeded my expectations. A special shout-out to Daniel our tour guide who was friendly, informational and kept us all together to enjoy a great experience. All transportation provided by tour company such as the water taxi and van was very clean, safe and in excellent condition.