the whole program was very well managed with the operator reaching out quite a few days earlier to my arrival asking for a meeting. the representative met us a day before the trip and explained in detail the itinerary as also handed over the tickets. on the day of the trip we were meet promptly on time by all the representatives at various points. the guide Keke (if i remember the name right) was very good and did not hurry us, especially as i was under the weather and explained everything in detail. overall a very satisfying journey and worth the cost one pays for the same
If you are short of time and do not want to stay overnight in Aquas Calientes this tour works well. The company is very professionally run with everything taken care of and wonderfully punctual. I was picked up in Cusco and delivered to Poroy station for the train trip. All the documentation was ready for me and everything explained. The agents at the other end were equally well-organized. Our guide, Edgar, was excellent - enthusiastic, knowledgeable with very good English. He was very thorough and did not rush us through the visit.
The meal proivided at the restaurant was very good. This tour is highly recommended.