We so enjoyed the tour we had with Francesca in Florence. She was so attentive, personable, and knowledgeable. Couldn't have asked for a better time. the "Skip the Line" tour was efficient; we were among the first into the Academia. Along the way, Francesca gave us interesting information about what we were seeing, along with suggestions for other things to do, depending on whether we were in Florence for another day or several days. She is a gem!
Despite a rainy day, the tour was excellent! The guide spoke excellent English, was very knowledgeable about all the various sites, and was able to answer all the questions we had. Being able to visit the galleries and museums without having to queue up--especially given the yucky weather!--was especially gratifying. About the only down side was that our guide left us in a different area at the end of the tour without taking us back to our starting place. Fortunately, we were able to find our way home!
We met Constanza at the appointed time and place and since we were the only two for this tour began immediately. Having a guide for the Accedmia was wonderful as Constanza had background stories and information on the way sculptures were formed. I especially appreciated that she had us walk around David and see things from many viewpoints to see the full majesty and genius of the sculpture. Then we did a walking tour that prepared us for the rest of our visit. Constanza listened to us and what we might be interested in and made recommendations for our visit as well as explained the history and contents of many of the sites we passed. It felt relaxed, unhurried and full of interesting stories. The skip the line ticket to see David was well worth it as the line was long and it was very hot to just be standing in line in the sun. She also had tips on how to stay safe and where to fill water bottles and find restrooms.
Francesca was absolutely amazing--she was fun, very interactive with our intimate group 8 and in addition to knowing the history of Florence like it was the back of her hand, she added a local touch with her knowledge of the restaurants, wine, and gelato stores that were off the beaten path. Even after the tour was over, she was kind enough to walk with us to the train station---highly recommend Francesca and The Roman Guy tour!!
The tour guide was very informative and eager to share information. There were some disruptive people in the group which made it difficult for him to keep the tour moving but he did a great job to keep everyone together. Loved the tour would recommend.