The tour was excellent with an amazing itinerary. The tour guide and bus driver were fabulous until the end of the tour when the tour guide came down the aisle with the tip box and stopped at each seat and waited for all the customers to put their tips in the box VERY TACKY AND TOTALLY UNPROFESSIONAL. The sad part of this behavIour was that I am extremely confident that every person that took this tour would have given a tip without hesitation as we all were extremely satisfied with the tour content and our driver and tour guide. Without this behaviour I would have rated this tour as EXCELLENT. Lesson learned Greenline Tours. They also offered transportation at the end of the tour back to your hotel but it had to be booked prior to leaving on the tour and this was not conveyed to the clients.
My husband and I enjoyed this tour, the city bus was very informative and our guide on the other tour bus who took us to the Rhine was very informative as well. The food and wine tasting leaves a bit to be desired... I would recommend having an abbreviated menu of two or three things, not just basically breaded turkey and fries, and the wine tasting, I get they it's a tasting but if it can't be done more properly with pouring in glasses one at a time because there are too many people then it is a bit of a let down. If it's a rushed sampling (I hesitate to say tasting) then I imagine fewer people will be thinking of purchasing so maybe smaller groups so that a real tasting could be done. Otherwise enjoyed the main part of the trip, the Rhein
We could skip the Frankfurt drive around. It's a tape that is not in sync with where you are. The tram ride for 5 euros is not worth it because all you see are trees. The cruise was pretty good, we did see lots of castles and vineyards. The restaurant where we had lunch had poor service and we were served a turkey schnitzel dry with French fries. The wine tasting was on the return at the same restaurant. The worse part was towards the end of our trip when the tour-guide walked through our bus/coach with a tip box in his hand and stopped at every passenger. Absolutely gauche.
The trip was amazing! We now have many good memories to take home with us. Our tour guide Michael had a great sense of humour and made us laugh many times. In addition to being very informative and professional, Michael was also incredibly polite and friendly! Our tour was very well organized. We had enough time to see all the good sights. I highly recommend this tour.
The tour was a very poor offer. First, we had the City Tour, with ended up to be a Hop-on an off bus, that lasted only 30 minutes. We then hay to wait 30 more minutes for the River tour. After driving for half hour, we had to stop at a gas station for 25 minutes for a passenger that was left.
After the driver created a lot of expectations we arrived at the Anchor restaurant for lunch, the food was worst than at a fast food. Service was awful. They only gave us a plain plate with frozen french fries and a small piece of breaded turkey, no sauce no vegetables. Also, not even Tap Water or dessert were included in the luncheon. I was so shock that forgot to take a photo of the plate.
The River cruise was not even a tour, we basically jump on a boat and when back and forth, for around an hour and only hear like 3 explanations.
The wine tasting was a joke only 4 very little samples, 1/4 of a plastic shot glass - please see photo - that lasted less than 15 minutes. Then we had two more stops at a statute and stores at a town nearby the statue, it was dark and most of them were closed so we couldn't see anything. The driver, Michael, keep saying we were off season, and its like this. He also kept saying we are going to get a lot of traffic coming back to Frankfurt, something unexpected or at least we should have known in advance. He also made a lot of politically incorrect comments, like for example saying to one of the passengers, you Japanese? you like to take many photos, and she was actually from Hawaii. I would not recommend this tour to anyone.