The trip was in many ways well organised and the guide informative. However, I have serious criticisms of the lack of information given by Highland Experience. We had no idea where we would be staying on the island and as we had booked a restaurant which had to be cancelled as it was too far away from our B&B, this was a serious issue. More significantly, there was no information provided about the fact that those of us from Glasgow had to travel back by train from Edinburgh. I had an 85 year old relative with me and this involved two train journeys and a taxi to get back home when we had envisaged one taxi from Glasgow city centre. There really needs to be something done about this lack of communication. As I understand it, Highland Experience provides this information to the booking agent so that needs to be made clear on the website.
Guide and driver excellent...well worth the time and money...I really have never had such a well informed guide ...kept us captivated in the beauty of Scotland....thank you Erin...you are a credit to your country.
The trip started with not a very pleasant experience because the trip was delayed for 1 hr as the bus broken down. That’s why I don’t give full mark. With this, the first day is quite rush and every spots that we just can stay for very short period of time. Day 2 is much better as the whole day is at Isle of Skye. The B&B we stay is good and the places are beautiful. The tour guide Cat is very good and well managed everything. Driver Steward also nice and dress up tradition Scott dress for us to take pic with him. Day 3 tour of Loch Ness is the best. The weather is fantastic and the scene is best. Don’t miss if you think that you need to pay extra $. Net. Good trip.
The tour company Highland Experience Tours, gave us very little information beforehand about the itinerary, what we'd be doing, where we'd be staying or eating, etc.The lack of communication from the company to the travelers contributed to an increased sense of confusion and chaos during this trip. We left from Glasgow, and were dropped off in Edinburgh, with rail tickets and a long walk to the station with our luggage. Along the route, our guide Nick seemed unprepared for the inevitable problem of having optional activities that cost extra which some people wanted, and others didn't. We should not be voting on where to go or where to get lunch, or what our menu choices were when there was such limited time. Also, Nick's sense of time management wasn't great, especially on how long things would take, or even indicating to us what time to be back in the bus from our various stops. Also, the bus was very uncomfortable, with seats very close together, and not even a place to put a cup. Our B and B on Skye was very nice, even though I didn't get the accommodation I requested. Fortunately the scenery was fabulous.
We had a great time and excellent scenic views in the isle of skye. Even the B and B was nice and comfy. The only thing that kinda surprised us was the fact that we had to take the train back to Edinburgh instead of directly being dropped off at Glasgow. We were given free train tickets and our guide/driver brought us down beside Waverly station
The trip was cut to 2 day due to the wheel fell off the bus. My husband notified the driver that the tire needed to be tightened. The noise indicated something was not right but the driver was not familiar with mechanical issue, obviously. He is a driver not a mchanic. The company should never let the bus in that condition be deiven. Luckily nobody got hurt and we saw the outside tire fell off immediately and the bus stopped on the side of a moubtain hill without swerving to traffic or against traffic.
Our drive Neil was great. He was knowledgable, taught us both the scientific reasons for things and the origin folk stories. The scenery was expansive and awesome. The extras were mediocre and there's just not enough time to do them. The whisky distillery wont even have it's own product for 10yrs. Not sure why that one was chosen. I've traveled to many countries and the castles on the tour weren't the best, but Skye itself is well worth it. The bnb we stayed at was cute and allowed for great evening walks along the water.
3-Day Isle of Skye and Highlands Tour from Edinburgh
Driver / Guide: Andrew
Booked through: Viator a Trip Advisor company
Tour Operator: Highland experience tours
02-04 May 20118
The tour itself was awesome. The scenery and locations visited were amazing, The tour bus was good - comfortable, the B and B accommodations were great, and our Driver / Guide Andrew was very. knowledgeable, a true story-teller, he made the tour a truly amazing experience.
We did have issues with communication from Viator to the Tour Operator that ran the trip. When we arrived at our Tour Operator pickup point they did not have our names on the list. We had to switch dates and location for the tour. The Tour Operator picked up the hotel accommodations.
The tour was a perfect length of time and would highly recommend it. Note, A good tour Driver / Guide makes all the difference and Andrew made it the best!
The tour was amazing because it’s the Highlands of course but also because of our guide, James!!! James is Exceptionally knowledgeable about the Highland history and spoke slowly and eloquently so that those of us thave trouble understanding different accents, could keep up with him! Thank you again!