For the convenience of getting tickets to this museum from another country, there is a premium to pay. I did not mind paying $40 for the $10 entry tickets, but this company charged me for 5 adults (there is no option to select child or teen) and then delivered 1 adult ticket and others were child tickets. The problem with this situation is that Studio Ghibli differentiates between children and teens... and 2 of my group were teens! We arrived on time to the museum and they indicated that the tickets were for the wrong age. I had no way to contact this company. There is no phone number or email that they offer. There is no way to communicate with them and Studio Ghibli refused to admit a teen with a childs ticket. I have not been able to contact them and obviously they have not refunded me for the ticket loss that could not be used. Be warned that there is a risk with this system. I would say to check the tickets as soon as you receive them at your hotel, but since there is no way to contact anyone or change anything once you receive them, it wouldn't matter anyhow. This ticket is a good idea, but this company is very poor at executing what they offer.
If you are going to visit the Studio, definitely give yourself ample of time to look around. The museum is not big but you can get yourself lost in just looking at the details. Just so much cool stuff (at least for me and my daughter). Even my husband that never watched any Miyazaki's creation was impressed.
More importantly, you definitely should book at least a month or two in advance. Booking through Viator DOES NOT guarantee you'll be in.
Tickets will be sent to a place of your choosing while you are in Japan (just follow the instructions). KEEP this in mind when selecting date and time: you'll receive an email from Japan Awaits asking for you to put in 3 choices. Make sure any of the date and time will work for you and your family. You won't know which date and time until about 2 weeks before the selected time. IMPORTANT: Once they give they finalize the date/time you cannot make any changes and tickets are not refundable.
Please comply with all the rules stated here. Arrive on time. HAVE FUN!!
You can take a train to get there but you'll have to walk a little, about 15 minutes walk to the studio from Mitaka train station (where you'll get off). It is not a direct train, you'll have to change in Kanda station in Tokyo to JR Chuo line to Otsuki.
We purchased these Ghibli pre-order requests. We tried contacting the company that sells these tickets, to no answer, we tried emailing to no answer. We paid in full for these tickets and never received any kind of contact, information or refund.
Great experience for lovers of Studio Ghibli movies
, 4 2019
These are very difficult tickets to get, as tickets are only released 1 month prior to the day of your visit. It was very reassuring to have Viator book these tickets for us. The museum is wonderful with lots of rooms inside a purpose built "animated" house. There are exhibits on how the drawing are made-darwn/coloured and inspiration for the films, plus we saw a short movie that isn't played elsewhere.
The Ghibli Museum has been a place my husband and I have wanted to see. We read everywhere saying you must get your tickets 3 months in advance. We had missed that timing by a month. We were two months away from our trip and couldn’t find tickets. However, Viator had them, but there was no guarantee you’d get them. So we took a chance. We ended up getting a confirmation saying we actually had tickets a month later!
The Ghibli Museum itself was awesome! The tickets arrive in one persons name, you’ll need that persons passport to get in. Unfortunately there is no photography allowed inside the Museum, but you are allowed to take pictures outside. There were many areas inside we wanted to take pictures, but of course we respected the rules. Ghibli Museum is about how Miyazaki and his team worked, his inspirations, and about all the different animations he had worked on. It’s a location we’d highly recommend doing and it’s a 20 minute walk from the train station or you can take a bus. But the scenery was very charming during our walk. It’s child friendly and focused on children and the magic of animation, but there are lots of areas that keep the adults interested in as well.
It was always a dream of mine going to the Ghibli Museum. For years I’ve been trying to get the tickets and end up in no results. With the help of Viator I finally get to experience the great Ghibli Museum. It was more than I could dream of. The process was so easy. I put in my chosen dates and times to increase my probability (a month in advance, like any other way to get Ghibli tickets), and in about a month later they get back to me regarding the date and time. They send me the tickets straight to my hotel (so you do need to book your hotel in advance as well). If they can’t find you one then you’ll get a full refund. It’s been such a pleasant experience for me all around. Thank you Viator!
The Studio Ghibli tour was a particular interesting experience. It brought back fond memories of such Hayao Miyazaki’s Japanese animation as Totoro, Spirited Away, Laputa, Howl’s Moving Castle, etc. Makes me want to watch all these films again.