The tour was very rushed. The guide didn't speak very good English so it was difficult to understand her. The audio via the headsets was not good, always heard a buzzing sound.
She walked very fast especially at Birkenau..... you really were given no time to reflect and pay respect for those that lost their lives.
It just seemed that the tour was focused on moving fast through both camps without taking time to reflect.
From online booking, the vehicle and driver used to transport us and the guides at Auschwitz we could not fault the service provided. The tour itself is a must for anyone who is visiting the area and although harrowing it is to Poland’s credit that the complex was turned into a museum so that future generations can learn about the atrocities carried out there and hopefully ensure such events will never be repeated.
To see the living conditions for so many people, the gas chamber and the various cells in Auschwitz and then the vastness of Birkenau and how that was all planned out and the sleeping conditions in one of the huts was very interesting. We visited on a cold blustery day and although wearing coats etc found it quite cold and brought another dimension to how all who went there suffered in those conditions with thin 'uniforms' The exhibits in Auschwitz were also very moving.
Amazing and emotional trip, one not to miss when you visit Krakow. The tour was well organised, we were picked up from our hotel - it was so easy. The Camps have an emotional eeriness around them but we were glad we visited. The museum was laid out in a well organised way and it was not too crowded. The Tour Rep was full of information. We must ensure we don't forget the atrocities that happened here. Tip - if you go in October - wrap up warm and bring some tissues!