We were a group of 6 adults and we felt it was important to see this historic site while visiting Krakow. Our driver, Micheal, was excellent, he answered all our questions and transported us straight to and from our hotel and between the two camps. The private transfer took the hassle out of getting there. Viator provided us with our tickets and he showed us where to queue and handed us over to our guide at the front gate who was very good. We were given headsets so our tour group could hear her talk as we followed her around the site. She was happy to answer any questions we had. I would definitely recommend this trip to gain a better insight into the tragic events that occurred here.
For our first trip to Poland, our group of two couples decided visiting Auschwitz was an absolute must and we were not disappointed. Despite the very eerie atmosphere at both Auschwitz and Birkenau camps, the knowledge and information our guide shared was beyond interesting and gave an authentic understanding of the harrowing activities that happened here. There was more of a museum feel at the first and smaller camp where we were able to view a lot of remaining artefacts and gain a deeper understanding of what happened when the individuals arrived. Birkenau was much much larger and the guide took place outside of the remaining buildings. I would highly recommend to anyone who is visiting Krakow or nearby areas as a highly educational and worthwhile tour. The private transfer was also worth whatever the nominal difference was in cost.