They came to pick us up at 6.15 a.m. Picked up another guest nearby. We then drove to Putrajaya, where a group was setting up the hot air balloon. Biscuits and coffee were provided. Philip, our pilot, then gave us a briefing about safety instructions and what to do during the ride and when about to land. The ride up in the sky itself was very smooth and we saw amazing views of the sunrise and the agricultural university. The landing was slightly bumpy but still ok. We then all went for breakfast at the Cyberview Resort and Spa, where we each received our flight certificates. It was a once-in-a-lifetime experience for us. After 5-6 days, we received the in-flight time-lapse video and a few pics taken during the ride. Overall it was a great experience and we definitely recommend it.