Our guide Deborah was outstanding & this tour of the Palace & Windsor is a must! If you are fortunate enough to be in London in September or August when the palace is open don’t miss this tour! Great lunch fine driver fabulous guide and extraordinary opportunity-so very happy to have booked!
Our tour of Buckingham Palace was fine, but you would be just as well off doing it on your own. After we stood in the sun for over an hour waiting for the bus 'traffic' supposedly. The trip to Windsor and lunch were OK, They then dump you in the castle for your walk thru. Unfortunately for us it was extremely crowded and very hot. Not the tour fault, but again - except for the bus ride out to WIndsor - just as well of and save some money doing it direct.
Buckingham Palace and Windsor Castle are definitely 2 “must see” places. Just don’t use this Viator excursion! The morning went fine, but Windsor was a nightmare. Our tour guide, Norma, was useless when two of us got turned around and lost on our way back to the car park where the bus was located. She had not given us a cell number so we could reach her, and when we finally called a friend who had made it back to the bus, Norma refused to talk to us, and ridiculed us to the other passengers. We reported that we were at the post office, and Norma said she didn’t know where that was. The bus ended up leaving us behind in Windsor. Very stressful! We had to find our own way back to London.
Great tour guideDebbie and tour...it was a fun time. One recommendation - break up your palace and castle tour into 2 days or you may get brain overload with all the sights and information. Wish Viator had the tour operator email to confirm ahead of time instead of having to call on arrival. Added bonus was we were able to get dropped off by our hotel instead of Victoria tube station as it just happen to be on the way. P.S. Same review as another as our family had 2 different ticket bookings due to add-on members.