I had booked the private return transfer to and from the airport however, we were picked up and put into an old mini van with a large group of travelers exactly what we didn't want. I told the driver that there had been some mistake but he urged us to get in and that we could sort it out with the company when we arrived at our hotel. We finally did make it to our hotel but missed the tour we had booked in advance due to the journey taking almost 2 hours. After calling the company, they still didn't know what caused the mix-up but assured us we would have a private return journey. The good part is, later that evening half of what I paid to the company was reimbursed - so they only charged me for the return. The vehicles were also not in very good condition but maybe that's part of the experience? I imagine others have had no issues at all so I can't say that it was all bad - it did seem like they 'tried' to make it right in the end. I wouldn't choose this service again though.
A great way to transport you from the airport to your hotel. A driver was waiting for us with a sign with our name posted. The driver was lovely and the car was clean. The car transfer from the hotel to the airport was great as well. The driver was on time and gave us a commentary about landmarks we passed on our journey.