The front desk "manager" was not accommodating @ all. No tour map was provided when asked. Had to wait for almost 2 hours @ pick-up area to be able to finish the tour back to Miami Beach. Will not use or recommend the same company on our next trip.
This tour was a gift for my friends. They were satisfied, happy , they enjoyed!!
Certainly a good way to now the city ,a t least when you are traveling for few days, it is an option to have an idea about places in Miami!