As I hadn't read my email yet, I received a call to change the meeting point and the hour of the tour as the Pope was visiting Naples on the same day. Also received a text message per my request. Each tourist / group of friends / family received an envelope with the necessary tickets and vouchers for the tour. Also the hour the bus was picking us up. There was no guide.
Herculaneum was visited in the morning. Small place but a lot of history if you're passionate about Vesuvius, Pompeii & Herculaneum. A lot of time to visit the ruins.
Vesuvius was visited in the afternoon. It took a while for the bus to get to the starting point. Do not forget about your sun screen nor water, a cap and comfortable shoes. If you take children with you or have some medical issues (like asthma or something) take all you need in case you find some difficulties. It takes quite a long time to get up there, with a few stops (it took us an hour, could be less with less stops) and only 10 minutes to get down. Great view of the city. You can look inside of the crater and take some pictures.
It recommend it.
There were 2 pickup times from each attraction so that it could be customised to the visitor's interest & schedule. However, a promised 30-min wine tasting session did not materialise. Do not promise & not deliver.
This was a good trip and Inna in the office where we exchanged our vouchers for tickets was very helpful. We had a couple of issues: 1. Traffic in Naples was extremely heavy and the bus ran very late thus meaning that we either had a short stay in Herulaneum or had to catch the last bus to Vesuvius - we did the latter. This meant we arrived at Vesuvius at the hottest part of the day - it would have been preferable if Vesuvius was before Herculaneum.rather than the other way round. 2. We were dropped at the Vesuvius coach park but had to walk down the hill to exchange our vouchers for tickets and then walk back up the hill to the start of the Vesuvius walk. It would have been better to be dropped off at the ticket office. Nevertheless we enjoyed the day - which was a very full one!
Herculaneum and Mount Vesuvius are amazing and not to be missed, you do need at the very least a couple of hours in Herculaneum , especially if you take a guided tour or have an audio guide and have to be fairly fit to get to the top of Vesuvius , but the views are worth it.
However we booked this trip with Napoli Official Tour via Viator, and was very disappointed with the organisation.
We were picked up at 10.00 and 3 shuttle buses later dropped off on a main road with no explanation as to were we need to go due to a language barrier. When we found out were to go next, this was a 10 minute walk to the site. There was 1 hour to go around Herculaneum (not enough time), before we had to get back on yet another bus to Visit Mt Vesuvius.
I booked this tour with the belief that it was a coach trip with an English speaking guide on board.
What it actually was is a shuttle service (that costs 20 euros)
It states that theres 3 hours in Herculaneum, what you actually get is 1 hour, (we spent more time on 3 shuttle buses getting there)
So for £58 you get a 20 euro shuttle bus service and the entrance into Herculaneum at around 15 euro.
Both my friend and i feel that we were misled with the wording of this tour, and definately would not have booked if we had known that it was not an organised coach trip.
Mount Vesuvius is a challenge let’s be hobest, I didn’t manage to get to the crater my neice did being a fit and healthy 24 year old, views were amazing from the photos she took
Herculaneum is a must visit,, more compact than Pompeii but in my opinion the ruins are more sensational.
Our driver Angelo was courteous, on time and very helpful with our enquiries.