This Tour Was a Total Waste of Money!!
Pompeii, Herculaneum, Vesuvius Tour on Luxury bus from Naples | 9 2019
THIS TOUR WAS A TOTAL WASTE OF A LOT OF MONEY! We feel VERY cheated because it was not at all as it was described.
1) No one told us the pick up point was a long way from the ship. It was hardly a central pick up point for cruise travelers. All the other cruise passengers were picked up just outside the ship where all the other pick up cars were waiting. We had much trouble finding the meeting spot and it took us almost 30 minutes to walk there.
2) They offered to buy the Pompeii tickets for us and then charged us 5 Euros more per ticket than we would have paid at the window or on line - but they didn't tell us there was going to be a higher charge if they got the tickets. We were quite angry about this deception.
3) Once we finally found the man with the tickets, who had no sign with our name on it, he couldn't figure out how to make change for the Euros we gave him and seemed very angry that we did not have the correct amount.
4) The reason we purchased this tour was because it said we would be given descriptive commentary as we drove from place to place that would tell us about the sites we were going to visit. OUR DRIVER DIDN'T SPEAK ENGLISH!!! We got NO commentary of any kind. THIS IS NOT WHAT WE PAID FOR!
5) We got to Mt. Vesuvius and it was too foggy to see anything so we turned around and came back down. The driver, had he spoken English, should have told us about other options since we did not know what the possibilities were. There was no alternative tour site offered. We felt very cheated.
6) When we got to Pompeii, our driver was unable to tell us where to go to get audio headsets or a guide, so we wandered around for half an hour looking for this spot - a total waste of time. He was not at all helpful anywhere. All he did was drive. Not how the tour was described.
THIS TOUR WAS A TOTAL WASTE OF MONEY! IT WAS NOT AT ALL AS DESCRIBED.