Once you move forward towards the purchase page, it doesn't mention the address anywhere, not on the ticket either. You buy an online ticket to go exchange it there for a paper ticket, which is backwards. Loads of people had reached the wrong place. It was a permanent state of chaos. Pricing transparent and stuff needs more transparency.
We did the 1-hour Statue at Sunset cruise this time. In June we did the 2.5-hour Manhattan Circle cruise. While that one seemed long - this was a bit quick. The guides on this cruise line are the best around. The problem with the cruise was mainly our fellow passengers who cared more about taking pics of themselves and talking than enjoying the tour. I would advise to get there early and get a seat on end with an unobstructed view.
This was a brilliant way to see the city. We did the statue by night tour. It was raining and windy but it was still fantastic! We sat in the middle decks and went outside to take photos. I think whatever the weather the city is pretty impressive. The crew were really helpful and friendly and we really enjoyed learning about the history of the city along the way!
Great cruise! You are presented with amazing views of the Manhattan coastline, finishing with the statue of liberty at the end then cruising around under the Brooklyn bridge. The tour guide had a great ability to tell stories and hold his audience captive, and I was a fan of all the numbers and statistics he was telling us. Both sides of the boat get a good view of the statue - the boat cruises past slowly on its starboard side, then turns around and lets everyone on the left to take snaps so no need to run around the boat! Definitely a great tour to look back on the city. I also didn't think it was required to get off at Liberty Island not on this tour - you get an amazing view of the statue on this tour!
We booked this tour from home fore 3 persons, - looking forward to some pictures of the Statue of Liberty by sunset.
On our voucher, we vere told to be on site half an hour before departure, we arrived at 6:30. The crew from the ship was kind to let us board on arrival, after having seen our vouchers on my phone. Only to be orderd of the ship moments later, by a young man from Circle Line Cruise, who informed us, that ticket service not had arrived yet.
Short after 2 ticket service employes arrived, - both seemingly incoherent. The told us to enter the 100 mase of airport line. At that point we were the only passengers on site? Not a joke -
Naturaly we entered the 100 ft. mase of airport line, just to arrive in front of the two ticket employes once again. The service employe then tryed to scan my 3 e-voucher tickets, without resoult. I therefore asked him, to try to enter the numbers of the barcode, into his scanner. After thinking a whileread very slowly/dull, he refused to try, and then asked us to go back to the ticketstand at the start of the pier, to collect printed tickets. Exceptional service :-
We of course went to pick up the printed tickets, we dont mind some exercise.
Then back through the 100 ft. mase of airport line, just to arrive behind aprox. 20 other cruise passengers. Finally the ticket service employslowly/dull ripped the stumps of our tickets, and we borded the Cruise line ship again.
We found seats on to the upper floor/viewing deck, next to the cruise guide. The cruise guide was sitting with his head resting in his hands, albow on his knees. He were openly detached, and seemed boored with the fact, that he onse more had to give the same lecture. Lacking any kind of enthusiasm, he went through his material, konstantly repeating Ill get back to that later. Wich he unfortunately forgot severall times, on the way back to the harbour/pier.
On this evening the weather was quite nice, but the cruise crew were in a hurry. The whole tour took aprox. 45 min., - and we never got to take any sunset pictures of the Statue of Liberty. If the cruise ship, had sailed a bit slower, the timing would had been perfect, fore some beautiful sunset pictures.
We do NOT recommend the Statue of Liberty Cruise NYCSunset cruise, - dont waste your money.
The ship crew seemed nice, but the service employes and the guide were a total joke. The guide was not even humble enough, not to ask for tips opun arrival back to the harbour/pier.
When we sailed from the Statue of Liberty, the New York Water arrived at the same time, - maybe they are better at calculating the time of sunset in NYC.
Enjoy your NYC trip, but dont spend your money on a Circle Line evening Cruise, - pure dissapointment.
Regards Kasper H, Denmark