This tour was a total rip off. They mention VIP to empire state building, but it's not. you get in first cos you line up at 730am and wait til it opens at 8am, so of course your first in but it's not VIP just standard ticket. It was more like a self guided tour, guide was there with us but left us to own device MY suggestion people DO THIS TOUR ON YOUR OWN, you will save hundreds ...buy your tickets online to all the attractions (skip the line) and use tube and ferry to get there. I felt totally ripped off with this tour
We had a great time on our tour. First time to NYC as a family and Heidi did a great job! She was personable, professional and shared so much information. We were really impressed. She was liked by all employees at the venues visited. Had a nice rapport with all. Would love to tour with Heidi again.