I booked this tour months ago. A week before a Viator rep called to confirm our time and pick up location. We were to be picked up at 10:30 at the Hilton. No one ever showed!!
The man at Hilton’s reservation desk called and was told we were not on the list. We had to go at a later time which messed up other plans we had for the day. There was no 4D movie, No sky wheel tickets and no Wego passes. I will be calling for a refund and like I said never again will I use Viator. I will also discourage anyone else from using them.