Our driver/guide, Shawn, was nice and knowledgeable. My only criticism is that this jeep tour was NOT an open-air trip. We were expecting to have the wind in our face and our hair blowing in the wind. This did not happen. Honestly, this tour could have been done in any type of vehicle. We did nothing that required off-road or 4-wheel-drive. Perhaps including a photo of the jeep would be helpful.