Pearl Harbor must do! Royal Hawaiian Limousine good, but inconsistent.
, 3 2020
Visiting Pearl Harbor is a must do on Oahu. Your historical interest levels should guide the length of tour you would like to take. We first visited Pearl Harbor about 15 years ago, and returned this time with our 17 and 19 year old children. During that time, the amount of things to see has greatly expanded. The air museum was new to us, and it had a nice display of aircraft second only to the Smithsonian. That museum gave us a deeper perspective of the air raid tactics on pearl harbor. Obviously the trip to the Arizona memorial was the crown jewel, but the air museum, and the Missouri were nice adds to the visit.
As far as the tour company Royal Hawaiian Limousine, their equipment was new, clean and well maintained. However, they were a bit inconsistent from driver to driver on how they handled things. The driver who picked us up was very strict and allowed no food or colored beverages on his bus, so chuck that $5.00 morning coffee in the garbage!. In addition he completely disregarded the company literature of being able to store bags on the bus to avoid checking them at Pearl Harbor, so add more money for that.
When leaving Pearl Harbor, about half of the people on the initial bus were transferred to another driver for the return trip and city tour. Here we got Eddie as our driver and he was excellent! He was concerned that we all had our bags (assuming we had some from the previous bus), and he was good with folks having a beverage and snack such as trail mix on his bus. In addition, he was absolutely "working it" to ensure he shared what knowledge he knew about Oahu, Hawaii, and Honolulu. He also went out of his way to make sure everyone got what they wanted out of his part of the trip.The city trip certainly wasn't as key as visiting Pearl Harbor, but it was a nice finish and gave us a better orientation of Honolulu.
Pearl Harbor is a must do, and Royal Hawaiian Limousine was good, just not consistent driver to driver. Good value for the money.
Dear Liz Aloha
Thank you for your review and thank you for giving this opportunity to serve you. About USS Arizona Memorial almost everyone knew that monument is temporary closed as it is under repair. Also, the tour from beginning to end is several hours and monument portion of it is about 10 minutes which Navy shuttle boat is operating and riding you around and showing you more than ever. Most of the sites selling USS Arizona Tour plus us clearly explained in their policy pages that US navy have the right to shut down any portion of the tour and no one can object. On the other hand not to long ago we start telling clients and several clients who cancel their tours later claimed that we mislead them and now they are back to their home town they find out Pearl Harbor is open and operate as usual and they should not cancel their tour and we are responsible for that.
We hope the information above help you to understand we in Royal Hawaiian Limousine LLS care about every client and every comment or compliant and issue. But some of them are beyond our control. We wish you a happy day and thanks again for your business.
the USS Arizona Memorial is closed for repairs but we we did see it from the boat. The Pacific Aviation Museum was very visual and informative. It was the one thing my 16 year old grandson wanted to see and he was very pleased. (Plus the educational fun dome outside was terrific!)
We knew that they added so much more from our visit many years ago. It was very well done and we were very happy that we did this tour and saw the additions. We were quite pleased. Our transfer driver Andrea was wonderful. She was friendly and seemed to enjoy her job. We highly recommend this tour.