Tulum was interesting but guides were of little value. Very little explanation and time was cut short. After a brief description the guides headed back to the air conditioned bus. Other guides from other companies were giving their groups detailed explanations of the site. Xel-Ha was fun but we were ready to return home before closing but you have to wait on everyone that is going to your area. Best alternative would be to hire drive or rent car and try it yourself.
It was a hassle to get to person of contact .
Was told not to bring good walking shoes by Catlynn,
as there would not be a lot of walking !!! Told to buy extra skin protection that would not hurt the environment , at an extra cost of about 15 Canadian. Also no deal it was more expensive with viator,,,,,,
we were too hot in Tulum and dehydrated very quickly. my boyfriend was fine but I became sick. when we got to xel-ha it was amazing and I cooled off in the beautiful water and rehydrated in the restaurants. next time we are just going to xel-ha. Tulum was very nice and I loved learning about the mayans but it was just way too hot and humid.
A good day out but the whole process of arranging the tour once in Mexico was very tiresome. It's a shame viator didn't provide the correct information and I also had to pay for local phone calls to arrange a voucher exchange. A good tour but honestly wouldn't recommend booking through Viator (sadly) as the process is much easier if booked locally. Nearly lost out in the excursion due to this problem. Needs to be sorted Viator. Very disappointing.
The time spent in Tulum was short and only little information was provided. on the tour bus we only received information about Xel-Ha but, unfortunatley, not about Tulum. in addition, we did not get to know about a few helpful details in Xel-Ha, for example deposits and prices of extra-tours etc.
Of course, Tulum is worth visiting, Xel-Ha is also a very nice and attractive place. But you will definitely not need a tour to experience these sites.
Good trip. However, the bus driver took a U-turn on the highway which halted high-speed traffic and made their tires screech. Would have liked a private van instead so that stops would not have to be made at 4-5 different hotels. The guide at Tulum was very informative and it was good to learn about the history of Tulum. Xel-Ha was fun and well worth the value. Very clean and organized.