Even though we had been on a tour of the Colosseum several years earlier, my husband and I decided we needed to see it again before we wrapped up our two weeks in Italy. We booked the Express tour since we didn't have a ton of time and were quite exhausted from all the sightseeing. When we arrived, our tour guide from Crown Tours never showed up. I called the office and they were immediately responsive. They sent a representative to walk us over to the tour manager who upgraded us to a tour that included the arena floor and left 20 minutes later. We would have appreciated a bit more communication about what was going on (we were ushered around with virtually no information), but the end result was that we got more than what we paid for!
We arrived at the meeting spot 10minutes early but the meeting spot was not in the place as indicated in the tour information guide. We did not see a guide with a sign which would have helped since there were mass of people in the meeting spot with other tours. Our guide didn't show up until 9:15am when the tour was supposed to meet at 8:30am. We also had to wait an extra 15minutes for them to buy our entrance tickets. The only positive thing about the tour was bypassing the extremely long lines. Andre' our first guide to the colosseum was okay, didn't really share anything new that I haven't read in Italy guide books. Matt our 2nd tour guide for Palatine hill had our tickets ready and showed up on time. His passion for history was intectious.
This tour was well worth it; we only had a short time that day before we were leaving Rome so we did an Express Tour, and I only wish I could have done one of the longer ones. The guide was very good. My only critique is that it was very difficult to locate the guide in the place we were supposed to meet and there was a lot of shuffling around and waiting before the tour started.
Great tour and great price. We booked this tour as we had other bits to see that day, so the express tour was a great option. We turned up a little early and found where we had to be very easily, there are plenty of helpful people around if you're unsure. The tour itself was a good size, and very informative. Would highly recommend.
The colosseum was absolutely amazing and definitely worth the visit. I only gave this a 4 stars for 2 reasons - 1 - I assumed I was purchasing this to skip the line and we still had to wait with the tour group about an hour in line. I really don't know what that says for the people that weren't with a tour - how long their line was, but the crowds and the line were insane. 2 - Our tour guide was ok, not great - she kind of talked in circles and we really couldn't hear her most of the time, so I don't feel like I left with any more knowledge than I went in with. Very much worth the visit to see this amazing place.