Booked this special trip for my husband for his birthday as it sounded like an amazing experience. We never got anything that it advertised. No emperors balcony no gladiator gate no arena floor. They have refunded 50% but it really wasnt about the money, it was the one thing my husband wanted to do and I only told him on the day what we were doing. So thanks for spoiling the day and birthday present
we do apology but this tour when you guys booked its was arena included but for arena tour normally nobody can't visit everyday because of colosseum authority don't give the permission sometimes so which date you guys did this tour its not allow for arena. but we did refund for that and its totally depanded colosseum authority please remember and thanks.