Overall we really enjoyed both the city tour and the bay cruise. The first driver we had was not very informative but the second one was great. The city tour included all the main sites but we only got off the bus at the Golden Gate Bridge stop. We wanted to make sure that we had time for the bay cruise since it had to be done within the same day. The bay cruise was scenic but the water was choppy on the way out to the bridge which made for a rough ride. We got close to Alcatraz which was very interesting to see. They took pictures of everyone and we opted to buy the photo package that was offered.
Great tours, great value. However, no info that we actually have to walk 6 blocks from Pier 39 to City Sightseeing office to pick up tickets how about bus / bay cruise schedules so people can plan their time blue line runs every 30 min, red line every 45 min, bay cruise... unknown. Why not have a ticket pick-up point at Pier 39? Quite frustrating running around to find out info that should be provided ahead of time... not right. Paul blue line was a great guide, a lot of fun Virginia red line plain rude and not helpful if you had questions.
We had a very limited amount of time in the city and wanted to make sure we were able to cover as much of San Francisco as we could. The hop on hop off and the bay cruise combo is the best way to do that. Our guide did an amazing job, he was hilarious, informative, and even gave us 10 minutes to get out and take pictures once we crossed the bridge towards Sausalito. The Bay cruise portion of this tour was absolutely spectacular. From the minute you leave the pier to head towards the Golden Gate Bridge, Alcatraz, etc. you are getting all kind of information about each area you see. I was excited to be able to do this portion of the combo package, because of our limited time in the city we did not have the time to go to Alcatraz. Due to this tour I was at least able to see it from the exterior much close than I could from the pier. The buses and the boat run several times throughout the day which makes this combo very convenient and easy to use.