Great tour! Highly recommend taking this tour vs. trying to drive yourself. After gas, tolls, parking headaches, etc. it's better to sit back and relax taking in the amazing views! Ask for Jimmy, super guy and loves his city! Very knowledgeable and just the nicest guy!
The address of pick up is wrong on the voucher. The office was moved 2 months before but the address is still old on the voucher. We reached tour operator office 20 minutes the scheduled time but there was no one and the office is closed. The we called and they said we moved 2 months before and informed Viator but VIATOR still not updated the address on the voucher. It was very inconvenient to walk back in burry to catch the bus. VIATOR please change the address and inform your customers.
SUPER BAD, NOT RECOMMENDED AT ALL. Call The day before and wait for over one hour, but still no answer. VIATOR SWITCHED our reservation to a different tour company and time from 9am to 11am without any calls and emails notifications. Our family of 7 with kids have to pay additional Uber from Union Square (SF) to Fishermen Wharf. Not one apology from them. It messed up out plans for that day of scheduling for other activities. VERY TERRIBLE AND WILL NOT USE VIATOR AGAIN.
The amazing beauty of nature surrounds you at Muir Woods...while the power of man's invention is apparent as you cross the golden gate bridge! The ONLY hiccup with this trip was with Viator itself. You see, they sub contract out to other companies, in this case, City Sightseeing. When we got to their office, they said they were not running the tour this day...imagine my surprise. One of the gals at the counter just blamed Viator and did nothing...the other quickly called Grey Lines, who were running the same tour. We took a frantic cab ride back across town to meet that bus. THANK YOU GREY LINES for being so nice to fix this mistake!!! They saved the day...the attraction was terrific. The service by Viator and City Sightseeing very sketchy.
The tour to the Golden gate Bridge and redwood forest was great. The only problem with that as far as I got cause when I came out of the forest I noticed that my bus was no longer there it had left and never came back so I was just trying to find my way back to San Francisco.
Our tour guide was fantastic. He was very informative about the area leading to as well as the woods themselves. These woods are so pristine, gorgeous, awe inspiring, massive and serine. We had about 2 hours to walk around and take pictures and take in the beauty. We left the woods and then drove through Sausalito which is both beautiful and a shoppers paradise. We did not get off the bus as we had another engagement. Highly recommend this excursion.