Very good! The driver was there promptly he actually found us since we walked past him, and he saw that we were looking for him. This shuttle was GoSydney. They are apparently very reliable. The driver was very pleasant and polite and accommodative. Even though everything went off without a hitch Viator still has the service backwards. This was a White Bay Port transfer to Sydney Airport. We asked them a couple of times to get it correct but they never did, as you can see from the booking reference above. All it all it worked out just fine.
Had to wait close to perhaps an hour for the right van to bring us, there were 2 vans that came by but they went to places other than White Bay Port. If pressed for time one might get stressed out. Other than that, ride is uneventful!