We unfortunately got the same driver that had picked us up on the beginning of our trip! We tried to get an earlier shuttle but were told we would have to leave at 7 am! When he arrived he told us that he had two more pick ups in the city. we stressed all the way to the airport about missing our flight and even though the other passengers had later flight, he still dropped them off first. Thankfully our flight was delayed. Do NOT use this vendor with this rude driver with no personality whatsoever!
We had asked for a stop to pick up keys and never got a negative reply to our request, so we expected our request to be accommodated. In actuality we were picked up by an unfriendly driver and they wouldn't stop to allow us to pick up keys for the apartment we rented. It was a basic van and very full. We would not use this service again.
Very good pick up on our return to Sydney Airport. The driver arrived earlier than expected but thus did not spoil our transfer. We waited some time at the cruise terminal for some passengers who didn’t arrive but this did not matter due to our early pick up.