Our guide, Marcello, was very knowledgeable in the geology of the volcano which was great. Overall the tour was not what we expected and seemed disorganized. Other than checking out a predetermined cave it felt like more of a freestyle tour. Just taking a road somewhere, parking and wandering around. We were on the southside of the mountain that did not offer anything in the way of a sunset, so to advertise it as a sunset tour is just not accurate.
We were brought to a dinner afterwards where we sat around for much of the time. There was just too much dead time there and should have had better pacing. I would have rather returned to the hotel than get my 5 hours or however long we were given.
We were picked up right outside our hotel. Loved that shoes were provided, so we didn't have to carry hiking shoes for our entire Italy trip. The guide was informative, we learned a lot about Mt Etna and the surrounding towns. Our guides were personable and made the tour fun! The guides often checked in on the comfort and safety of the group. This tour included viewing 3 different areas of Mt. Etna, including a cave hard hats included. The included dinner was very good.
The tour as a whole was definitely worth the money and I would recommend to anyone who can handle some hiking!