Our tour guide, Robert, was great. Because it was Boxing Day observance we didn't know it when we booked, we'd have picked another day if we did the city was pretty much closed up but we still had a great time walking around with him and learning about the downtown area. Note that this is more or less a walking tour even though it's not mentioned in the info. We prefer walking around downtowns as opposed to seeing from a car so it worked out great for us. Since the shopping areas were closed we had extra time, so we went up to the overlook where you can see the entire city and did a drive through a few areas outside the downtown. Robert was fun, friendly, and knowledgeable.