The use of this CARD world depend on where you are staying and for how long. The place we were staying at wasn't well networked with the local Transport system and hence we ended up hiring Taxi most of the time. I suggest that the Transport BUS network MAP should be available online bt VIATOR during booking so you can plan and decided if it would be useful to you. The list of free entry to monuments/museums given was also not comprehensive so couldn't plan in advance. In any case Unless you are there for a full 3 days you wont be able to do justice to the pass so do your research before you buy this card. We couldn't find the place giving out the Free Tapa n drink easily so we let it go. You'd spend more money getting there the the cost of the freebie so don't get too exited about it.
Thank you very much for your suggestion, we will see if you can upload the metro and bus plans. It is true that the subway does not reach all areas, but buses do and you can use all that you want.
Regarding the tapas, I regret that you will not find them, they are next to the Town Hall Square, Lonja (Central Market) and La Catedral. In the Valencia Card plane they are located for easy location, as well as Museums and tourist activities and schedules. It is very important to carry it on to consult all the information, Sorry if it was not useful at all. Greeting.
Lamentamos mucho lo sucedido, respecto al Oficina Cerrada, tenemos publicados unos horarios , si se acude fuera de esos horarios normalmente no la encontrarán abierta. Y la máquina por desgracia se nos avería muy de vez en cuando, por causas ajenas y otras por causas propias. No obstante, cuando suceden este tipo de cosas Siempre hacemos una devolucion a través del Tour Operador. Si el bono no lo canjeó, puede reclamar su devolución, se puede comprobar facilmente. Un saludo