Een tour van een halve dag door Juneau City met heen- en terugreis vanaf de cruisehaven is een populaire keuze voor bezoekers die per cruiseschip reizen. Naast het navigeren voor u, wijst uw gids oriëntatiepunten aan en vertelt hij verhalen over de geschiedenis van Juneau, die vaak niet door bezoekers wordt gehoord. Na de vrije tijd om het natuurlijke landschap van de Mendenhall-gletsjer te verkennen, kunt u gaan zitten voor een maaltijd met verse krab en crabcakes.
I arrived at Mount Roberts tramway (meeting point) at 12:30 pm, and then I meet a miss from Juneau Tours, explaining her that I did not print or unload my ticket, but with the Booking Reference BR-719435456, she was able to to get to my booking and told her that I still had time to unload or print my ticket in the Juneau Library internet service, but she told me that was not necessary. So we went to the tour and when we came back to Mount Roberts Tramway, I asked the bus driver about the King Crab meal that was included in my tour and told me to go to the restaurant with my ticket, but I don't have my ticket because the person from Juneau Tours told me it was not necessary, he told me that nobody from the tour was there so the ticket was necessary. By that time the Juneau Library was closed so I couldn't unload the ticket and the restaurant told me they needded the ticket.
So I didn't get what I have paid for and Juneau Tours did not pay my meal to the restaurant because I couldn´t show the ticket, that the people from Juneau Tours told me it was not necessary.
I paid $207.90 for 2 adults including the King Crab meal at Tracy's restaurant but I didn't get it becuse of the wrong indications of Juneau Tours personnel.
I have been a regular customer for Viator, a tour in Puesto Vallarta, Mexico, and the one In Skagway (BR-719436052); the tours have been really good save for this one.
It seems to me that is fair to get a refund of the part of the King CRab meal I didn't get as I explained before, Thank you.
Our tour guide was okay - not great - but we loved the walk to/from Nugget Falls! The cold rainy day reactivated the arthritis in my right foot that’s been absent for 2 decades but, even with that (lasted 36 hours), I wouldn’t trade this gorgeous walk with my son for anything!
We had a special day and our driver, Vince, helped to create the joy! He took us to the glacier and to some of his favorite places . We witnessed the fabulous whale scupture and salmon run. Tracy`s was a Great!
It was a good trip out to the glacier with a number of tips on what to do there.
The glacier and area was great and bears were around as the salmon were running.
The King Crab lunch was different having not had such a meal where we live. We were helped by locals and enjoyed the experience.
The driver was very knowledgeable about the area and the glacier, also took us a little out of the way of his route to see all the bald eagles hanging around the salmon hatchery. The crab feast was very tasty at Tracy's.
We garanderen de laagste prijs op alle ruim 200.000 ervaringen die we aanbieden. Als u hetzelfde product voor een lagere prijs vindt binnen drie dagen na de boeking of als u op uw bestemming bent, betalen wij het verschil.
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