Vanaf 116,77 US$
Vanaf 116,77 US$
Deze ervaring heeft slechts een paar beoordelingen, maar bekijk wat andere reizigers over de provider gezegd hebben.
The staff was great, the hostess on the bus was absolutely adorable and charming, but the man at the desk check-in was awful, very stressed and rude for no reason. We were 10 minutes late but the boat was late too, so there was no need to be rude or make us sprint to the boat.
The tour itself is very cute and interesting but it could use more spare time to tour the islands. On Murano you have the time to watch two glass making techniques, tour the shop to find a souvenir and it's already time to go back to the boat. We saw almost nothing of Torcello, a quick walk by the canal, up and down a bridge and the outside of a church. But in Burano the demonstration takes only a few minutes so you get a good half hour to walk around the streets and enjoy the island.
This is not a Murano AND Burano tour. The very first thing the boat captain said was which do we want to go to? I said well both. He said it wasn't possible in two hours. I said then why is it sold that way? No answer. The boat captain was very nice and explained things as we went. I picked this to see both, but choose Murano. Also a disappointment as we only saw one glass factory in the time.
We arrived late but our Guide took extra time and made special efforts to ensure we covered everything. She was very accommodating and knowledgeable. Thank you Minu.
This is a new tour and we had little to go on as to how it would go. So happy to say we had a GREAT time. Emanuel met us in Lido and helped with all the arrangements for the bikes and ferries. He brought us through Lido, down to the Adriatic Sea and through towns along the way to the ferry to Pellestrina. While we just missed a ferry, we decided to eat in Lido and he recommended a terrific local restaurant. After lunch we boarded the ferry to Pellestrina and toured the island which is very quaint. Really a very nice change of pace from the packed streets of Venice. When the locals in Venice heard about our trip they told us we were truly Venetians as only the locals go the places we saw. Loved it.
Great tour. Took us all over the place. Got to see a ton of islands and the area. This is a great way to see alot of the island from a boat perspective. Piettro was great.
We had a bad experience with this group, the only bad experience of all the tours we booked.
I had booked the tour weeks in advance for 2:00 PM in the afternoon. They called at 9:00 AM the day of the tour and wanted to know where we were as they said the tour was booked at 9:00 AM. I checked and saw the confirmation I had was for 2:00 PM. The women said she would call the office and sort it out. I called them back after an hour and she said that the tour was at 2:00 PM. I then re-confirmed the pick up which was the private dock at the Palazzo where we stayed and she said she would meet us there and I had booked this particular tour as is states they will pick up your group by boat at the nearest dock.
I received a call 2 hours later that the factory was having a special function and we could not go until 3:00 PM. We were waiting at the dock at 3:00 to be picked up and they call and wanted to know where were. i repeated the same address from my original confirmation and had given her earlier that day as well. She argues that she is there and we are not, she was at the wrong address!! She then tells us she can't pick us up at our dock as their boat is not licensed to to do so. She finally shows up and make us walk 20 minutes to their dock. I would not have booked with this group as there were others who did provide hotel pick up by boat.
The factory itself was spectacular and Peter the guide had arranged for some workers to stay and finish a piece for us. That was amazing. but the group that operates this tour is incompetent and the listing on Viator is not accurate.