Jon L, aug. 2018
Im at a loss to explain the positive reviews for this tour other than guessing that this operator farmed out our tour to another company. First off, our guide was on time but the bikes arrived almost half an hour late as we stood outside in the sun, and it went downhill from there. The bikes were in terrible condition and the helmets were gross, with the straps totally stained with sweat and who-knows-what else. The website promised an all-day tour beginning early, and we rode off over an hour late and ended at 2:30. The guides English was not up to snuff, not that it mattered, as he had almost nothing to say at any of our stops. The first one was the Post Office, which supposedly has historical and architectural significance, but well never know, as he said nothing and didnt even accompany us in. We bought our own coffee before the War Museum, even though the tour description says its included. I went to the info desk inside to inquire if they had organized tours and they provided a very knowledgeable and interesting docent who gave us a private tour the highlight of our day. Then we had a mediocre lunch sitting next to the kitchen which was hot and steamy. We had one other stop at a Buddhist temple, then a really long and unsightly ride back to their office, which was actually a house where the guide lived. Note that we didnt stop at other promised sites. Then, get this, they order a Grab Vietnamese Uber to take the four of us back to our apartment, which was OK until he told my three adult-sized teenagers to squash in so he could be the fourth in the tiny backseat and ride with us to reclaim his motorbike. Talk about unsafe and uncomfortable. How cheap can you get? A word of warning: the roads in Saigon are crazy, with tons of motorbikes going all directions at all times and you will be uncomfortable in the traffic. This tour is not for the faint of heart. And we have been on many bike tours, and this one was far and away the worst. At one point, my sons bike chain came off no surprise given how junky they were. He was the last rider, and I noticed him not behind us after about one minute, but by then, the guide was way far ahead and he didnt stop until half a mile later when he finally turned around to see we werent with him. To his credit, after the second time the chain came off, he switched bikes with my son so that problem ceased. Bottom line: Saigon is the wrong city for a bike tour, but if youre gonna do one, find another company.