Sla de lange wachtrijen bij het Louvre in Parijs over en geniet van een audiorondleiding langs de vele legendarische kunstwerken zoals de 'Mona Lisa' en de 'Venus van Milo.' Met meer dan 35.000 tentoongestelde werken kan het Louvre zelfs de meest fervente kunstliefhebber wat te veel worden, maar dit arrangement omvat een uitvoerige audiogids en een gedetailleerde museumplattegrond om u te helpen uw eigen route te bepalen en gemakkelijk uw weg te vinden. Nadat u de audiorondleiding van 2,5 uur hebt beëindigd, kunt u het museum zelf verder verkennen, een hapje eten of souvenirs kopen in het meest bezochte museum ter wereld.
Heel fijn om een skip the line ticket te hebben. Wel jammer dat we in Parijs lang moesten wachten voordat we geholpen werden. Zoals geadviseerd waren we op tijd aanwezig. Dat werd niet op prijs gesteld, we werden weer naar het eind van de rij gebonjourd. Samen met een Australisch echtpaar en een Belgisch koppel die op dezelfde tijd als ons een skip the line ticket hadden. Ook was niet bekend dat we nog contant geld moesten betalen voor de audio voorziening. Dat geld kregen we later wel terug.
Veel te druk, maar dat is wellicht ALTIJD zo, AUDIO-Guide trekt op niets want méér dan de weg wijzen is het niet. Trouwens er staan voldoende bordjes; er is verwarring met een audio UITLEG die je kan bekomen IN het Louvre. Bovendien is de prijs overdreven voor wat het is. Dit doe ik nooit meer. Jammer
Although the museum was crowded we visited during off-season. We did not have to wait to enter the museum. Once we were in the museum we were very confused by the layout. The map that was given to us by the tour company was very confusing, and the audio only worked using the map that was given to us. There were obviously many other pieces of art in the Louvre that were not included on this audio tour. It was a bit disappointing.
Louvre was wonderful, we did skip the line at the museum but had to wait in line at the ticket pick up stop. Not enjoyable to have to wait in that line, we did not expect this because we had prepurchases our tickets, to avoid such.
The location of the store was difficult to find. Also after checking in we were given an audio device and told to head to the Louvre. When we got thru the line and provided our tickets we realized the company failed to provide us with the required map and ear phones needed to enjoy listening to the audio tour. So we had to go through the Louvre without any audio tour. Told the woman when we returned their audio devices and not once did she apologise or even speak with me. Just accepted back the device and I left very upset.
I know you believe that you provide us all the information we need to get our tickets and be able to visit the attractions purchased through your website. BUT, you MUST put that information in the very first part of the email/information you return. When you send a "scan" type of document, it is easy to believe we have everything we need. IF there is more 'action' to be taken from the purchaser, have that in the very beginning in BOLD text or something to draw attention to it. Is it the consumer's fault of not reading all the fine detail, yes, but wouldn't you create a better customer experience if all that information was in the beginning and highlighted? Even the place where we did pick up the REAL TICKETS told us that the information to come see them first was buried in your text of the email you sent. Help your customers have a GREAT, experience by purchasing from a 3rd party vendor.
We booked this mainly due to the fact we had limited time, this was supposed to be a skip the line entry but it was a replace the line as we had to queue for over an hour to pick up the tickets from the operator, they then couldnt find our booking this took another fifteen minutes, we were then given a ticket that the manager said was better than the one we would have got but didnt explain how, the price on the ticket was Fifteen Euros, as I had paid 30 per ticket this seemed odd, the audio guide we were given covered about twenty objects on each floor out of the tens of thousands on view, we ended up downloading an app, the ones the Louvre supply are vastly superior, overall very disappointing.