The pick up, driver excellent. the staff at entrance to Pompeii hopeless, gave us no info. We followed the blue trail, very interesting but ended up at the ma in office, saw a film presentation good. Saw that there was available an audio service which we were not informed about. Also no info brochure in English, I went and double checked with entrance office, they justsaid they had no English brochures....
Asked driver to take us down to the waterfront, said yes but it didn't happen. Guide at Pompeii 150 Euro for about one hour. We said No as his English not too good so hard to understand. M.B
We just returned from a week in Rome with our children 6, 9, 11 where we scheduled this tour for the midpoint of our trip. A professional driver, Daniele, picked us up promptly outside our apartment as promised. Honestly, this gentleman was just as knowledgeable about Rome as our tour guide was about Pompeii. He was so friendly, engaging, and continuously spouting off interesting facts that the 2.5 hour ride to Pompeii was pleasurably relaxing. Also, his driving was fantastic! In Rome, the driving is absolute controlled chaos, I wouldn't get behind a wheel if you paid me. And after the return trip to the airport using a different service where I was literally crying from fear and I am far from hysterical, I travel quite a bit by myself for work and pleasure so it takes a lot to get me worked up, the contrast between that trip and the Viator car service made the latter heavenly in retrospect!
At Pompeii, Daniele dropped us off with our local tour guide we elected this option. This turned out to be a great choice because it allows you to skip the line and also not worry about where you are I could definitely see us getting lost there by ourselves, and the tour only covered a few blocks of the overall city, watch the kids, and learn about and observe the site. Also, if you have little ones along and are concerned about the body casts upsetting them, there were only a few casts that we saw and this area can be easily skipped - there are plenty of other things to focus on.
Advice to future travelers: bring a backpack with water, snacks, hat/sunscreen/umbrella, and coins the bathrooms outside the site did charge for admittance. Also, this place is assuredly not stroller-friendly!
After the tour, Daniele picked us back up for our return trip. He had a menu for a local restaurant if we wanted to stop there, but we elected to head back although we later decided to stop along the way for another restroom break and a snack, at which point we could have also bought sandwiches if we desired. We were back at our apartment by 4-ish, so all told the outing lasted roughly 8 hours.
In short, I would wholeheartedly recommend this tour. Yes, there are cheaper options. You could travel to Pompeii by train, but then you have to get to Termini in Rome, change trains in Naples, then get from the Pompeii dropoff point to the site's actual entrance. Once there you could i pay for admission individually but you'll have to wait in line with tours you can skip the line and then you may be more focused on wrangling your family members and navigating thus meaning you won't be able to relax, or ii you could split the difference and join a larger tour of 25 or so but Pompeii can be loud and crowded and if you aren't up close you may not be able to hear or ask your own questions or go at your own pace e.g., bathroom breaks. However, private tours were our splurge for the trip and we all agree that they were well worth the price!!!
We had heard on reviews about wonderful informative drivers. Ours was pleasant enough, but he did not give any information on the way or at least not to the group. The tour guide at Pompeii was reasonably informative, but she was inflexible. She gave us her standard tour refusing to deviate to show us the laundry we really wanted to see. She stuck to a two hour program of a standard unremarkable tour. The driver did take us on a side trip we requested to a famous WWII battlefield which we thoroughly appreciated.
We took the private tour and paid a surplus to have a guided tour. It was amazing! Our driver was fabulous. Taught us things along the way, he was pleasant and insightful by answering any questions we had. As for our tour guide, she was so good too. She knew so much and if we didn't understand, she was more tha willing to explain with patience. We highly recommend this tour!!
We had a fabulous time! We booked the private tour because we wanted to be able to go at our own pace and spend time truly seeing Pompeii. This tour was worth every penny.
Our driver, Massimo, was fantastic! Our guide at Pompeii was very knowledgeable and personable, and tailored the tour to what we wanted to see. I highly recommend this tour.
This should be renamed from Private Tour to Private Shuttle. We spent 640 for four people, and were surprised to realize after booking that this amount only got us a shuttle van with no actual tour guide at Pompeii at all. If you don't opt for the upgrade, all you're getting is a ride to and from Pompeii. By time you have spent that much, you will regret not getting the Tour also, since there is not a lot of descriptive signage inside Pompeii so it's difficult to understand the significance of most of what you are seeing. The line to get into Pompeii was also long and unruly when we arrived groups seemed to be permitted to indiscriminately cut in front of us almost without end, so beware that not including the tickets in this Tour is more hassle than just the few extra dollars of ticket price. All those things aside, our driver was fun and friendly, and the ride itself was very comfortable.
It was a beautiful drive to see the Tuscany countryside. Our driver was very friendly and courteous. We visited Siena, San Gimignano, and the quaint small city with only 59 residents (can't remember the name), and lunch with wine tasting at Tenuta Tociano. Wonderful tour. Highly recommend.
Loved this tour. Had a great driver Claudio who took us from hotel in Rome to Pompeii and back. Guide was fabulous and passionate about Pompeii. 2 hour private tour probably not long enough so after it concluded we skipped the return stop off lunch and stayed for 2 more hours walking by ourselves.