Privé-excursie naar de Andes-dag naar de Maipo-vallei en het stuwmeer El Yeso

The excursion was great but our tour guide, Jamie, was very disappointing. He was disorganized and made a big deal when we changed the tour plans. He also talked on the phone during the entire trip back to Santiago

We just returned from our vacations after a beautiful cruise in South America, but our first excursion was this one! We began the year in beauty with this fabulous and genuine excursion in the Andes. Our guide was very knowledgeable and generous, and the teaming with the driver gave us (we were a group of 6 - 3 couples) plenty of time to admire the fabulous beauty of the Andes. The pic-nic was set up very nicely with colourful tablecloth! Devils are in the details! And it was in a place where we had an exceptional view of the perspective of the glaciers and mountains! Beautiful pictures, specially the one taken by our guide, who, rapidly transferred them to us! Really memorable! 5 stars to our guide and thank you for this unique voyage. However, there was only one point that we consider important to share, and we know perfectly that it is not under the responsibility of our guide but only under Viator itself: on your website, you show pictures of the Reservoir El Yeso and continue to mention that we will have the pic-nic in front of the beautiful blue water of El Yeso Reservoir which, from our point of view, is probably the highlight of this excursion. The Reservoir is not accessible anymore since an accident happened in summer 2019! You should know this important information and should update the description of this tour consequently as it cause false representation on your side, since this was well known in January, when we took our tour. We did not received any update information about this important change in the tour. We are loyal and frequent client of viator since many years, and we consider primordial to get the most accurate and update information As possible when we book an excursion or after booking if applicable. Besides this, we are 100% satisfied with our guide and really recommend him for this tour.

A bit of a drive to get to but the scenery and beauty of the mountains and the reservoir were amazing. Our picnic lunch set up for us by our guide was really special right on the edge of the reservoir. It's definitely a whole day and well worth it.