Las Vegas, Nevada
The trip was great with Dwayne being a great tour driver. Unfortunately the bus presented problems which upset the days timetable. Another problem which seems to happen to us with USA VIATOR trips. We just arrived into Vegas late the night before so didn't get the chance to ring. Still cannot understand why we didn't even show on the list as we had paid in full so surely the tour provider should at least have had us on the list. This was extremely stressful and ended in us missing out on the sky walk even though we had paid for it. However we paid extra for the helicopter which was awesome. Surely when the trip is paid for in full your name should at least be on the operators list. Could understand if only a deposit was paid.NOT IMPRESSED WITH VIATOR'S process. Haven't had these problems outside USA
New York City, New York
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