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Maxine M

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Maxine M

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Nov292013

Tour/Activity

The Russian Tea Room Dining Experience

New York City, New York

My Rating
3 star rating: Worth doing

My Review

I was so looking forward to visiting the RTR, however my experience was not a good one. I had booked this as gift to my friend who was along with me. I ordered a starter of market salad and when I started eating it buried amongst the salad was a considerable size of a piece of clear plastic. I called our waiter over and pointed this out to him and asked him to find out where the plastic originated from. He was apologetic, offered me another choice of starter, which I did take and took the plate to the kitchen. He came back to inform me that the plastic was from the bag the same had been in. I am sorry to say that from this on, my enthusiasm for my meal was not as it should have been. Myself and my guest felt we were avoided from then on and no member of the management even came forward to apologise for the plastic in my food, were we offered anything by way of apology, or goodwill gesture. Our waiter was nowhere to be seen when we were leaving our table and I wanted to tip him, as I know it was not his fault, however he appeared to be avoiding us. Every other aspect of our meal was fine, the RTR is a beautiful ornate restaurant and I am still glad to have been there, as I was looking forward to it. I do feel we could have been spoken to by the manager to apologise at least.

Nov222012

Tour/Activity

New York City Night On The Town Tour

New York City, New York

My Rating
5 star rating: Highly Recommended

My Review

Excellent tour, such a lot fitted in short space of time. Guide was excellent also, very informative, good communicator. Disappointed we got no champagne as stated when booked, not a mention of it on the tour?? I would highly recommend this tour to anyone. Good value too. Maxine, Northern Ireland.

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