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The only reason we took the bus tour was for the commentary on the drive up. Kid our driver was rude and only said photo opp ready 123. We did not receive info on things to do at each stop nor maps. Which we received from the bus driver later in the day. Interlaken is for tourists Grindelwald was amazing. We discovered the Cliff Walk by accident. Great day (-Kid).
The tour guide was rude, pushy, and treated everyone very rude. Me and my wife enjoyed it because we selected a different tour than most of the group and were alone most of the day to wandering Grindelwald and Interlaken, i couldnt imagine spend the entire day with the guide!! Great places, bad guide.
We only spent about 35 minutes in Interlaken and 5hrs in Grindelwald. Wish it had been split at least 2hrs and 3hrs. 5hrs was too long to spend on your own in a strange place without a tour guide. I think this tour should be changed to include the midway trip to Jungfraujoch and not leave people for 5hrs in a small town. We were done touring in about 90mins. All in all it was a great experience and the bus guide was very warm and pleasant.
The pickup was very punctual and our guide Barbara was clear and concise i her instructions and offered the Jungfrau upgrade to us on the bus which we declined as we had bee to Jungfrau before. The weather was bitterly cold that day bu we were just able to walk the 2 hours at Interlaken and met up with the drive Emile punctually. We found out that the group going to Jungfrau could not make the journey as the winds were way too high and the entire group proceeded to Grindelwald where due to the low season, many of the shops were still shut. The minus degree cold and snow meant we hid out in the warm restaurants waiting for the pick up. I am of the opinion that it was just bad weather and Barbara and Emile did their best despite the weather challenges placed before them. I would recommend this trip if weather was more forgiving and less harsh but do bear in mind that this is more a transfer to attractions with little guided component which was what i wanted and expected and not to be expected to be run as a full guided tour.
This was a lovely tour, I didn't do the option to go to the Jungfrau but the recommended cable car ride in Grindelwald was absolutely stunning. Just gorgeous. A wander around Interlaken was also lovely and the additional free time in Grindelwald allowed good exploring. The scenery and countryside is also stunning. I highly recommend this trip.
By far the worst trip of our European adventure. We've used Viator before and we've enjoyed their selection in tour companies however this was a big mistake. We were picked up next to McDonald's in Lucerne only to realise that the bus was completely full of passengers picked up from Zurich. Passengers who were in groups choosing to sit in individual seats rather than together. We were informed by the 'tour guide' we needed to make some decisions around our trip. We were taken aback by how dismissive the tour guide was around us having to figure out our own itinerary. Fundamentally, we were dropped off in Interlaken for 1.5 hours - no local tour or itinerary. We strolled around a town - which to be fair in lovely, but was underwhelming for the experience. As we had previously organised with the bus driver we then were picked up by the driver and dropped off at Grindelwald for 4.5 hours. Again, extremely underwhelming. The town was dead and we were there on a Saturday. We literally had to sit in a coffee shot for over 2 hours. No tour guide in Grindelwald. My advise, do not book this tour. The reviews you read here are not for the interlaken and grindelwald tour, you're reading reviews about going up to the mountain which is an extra 135 swiss franc. What we got? An over priced and somewhat glorified bus trip with a tour guide telling passengers when to take pictures. Bus driver was lovely though the tour guide was polarising and you could see this on the faces of the passengers. Was it worth it? No. Save some money and the headache of trying to understand the tour guide and book a train to Interlaken and Grindelwald. Little did we know that there's also another train that will take you to the top of the mountain from Grindelwald and cable cars post November.
Unless you do the tour to the mountain for an additional 200 Plus per person, it is not the right fit. The bus stays in Interlaken for about 1.5 hrs, then brings you to Grindelwald while the others are touring the mountain top. You are left there to spend 6 hrs on your own. If I had know this in advance, I would have done more research about Grindelwald to find the right places to see. The town is absolutely gorgeous.
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